Trouble to recognize external monitors at startup












5















I don't consider myself a linux guru. I'm not sure about what information I need to provide. I will gladly update my question if you give me the instructions.



Setup



HP Spectre x360 - 13-4190nz with Ubuntu 18.10



Office

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 2560x1440 primary

third monitor: hdmi 2560x1440



Home

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 1920x1080 primary

third monitor: hdmi 1920x1080



Note: I'm not entirely sure if my setup at home is exactly correct. I won't be home before a few days.



Detail of the problem



Whenever it's at home nor at the office, once I pass the login screen, Ubuntu detects only one of my external monitors and the screen is "unstable". The screen starts and stops like it has a bad contact or is badly connected. Once I open the Display Arrangement and change something, it fixes until the next reboot.



Information



Graphic card



▶ sudo lshw -class display
*-display
description: VGA compatible controller
product: Skylake GT2 [HD Graphics 520]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:148 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff


Drivers



▶ lspci -nnk | grep -i vga -A3
00:02.0 VGA compatible controller [0300]: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81a1]
Kernel driver in use: i915
Kernel modules: i915
00:13.0 Non-VGA unclassified device [0000]: Intel Corporation Sunrise Point-LP Integrated Sensor Hub [8086:9d35] (rev 21)
Subsystem: Hewlett-Packard Company Sunrise Point-LP Integrated Sensor Hub [103c:81a1]
Kernel driver in use: intel_ish_ipc
Kernel modules: intel_ish_ipc


xrandr config



▶ xrandr
Screen 0: minimum 320 x 200, current 7680 x 1440, maximum 8192 x 8192
eDP-1 connected 2560x1440+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
2560x1440 60.07*+ 59.99 59.99 59.96 59.95 40.05
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 2560x1440+5120+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 50.00 50.00 59.94
1680x1050 59.88
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.90
1280x800 59.91
1152x864 75.00
1280x720 60.00 60.00 50.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 60.00 59.94 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
DP-1 connected primary 2560x1440+2560+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 59.94
1680x1050 59.95
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.89
1280x800 59.81
1152x864 75.00
1280x720 60.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
HDMI-2 disconnected (normal left inverted right x axis y axis)


~/.config/monitors.xml



▶ cat ~/.config/monitors.xml
<monitors version="2">
<configuration>
<logicalmonitor>
<x>4480</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>ACI</vendor>
<product>VS278</product>
<serial>H5LMQS008692</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>HDMI-2</connector>
<vendor>ACI</vendor>
<product>ASUS VK278</product>
<serial>B7LMTF079618</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
<configuration>
<logicalmonitor>
<x>5120</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>DP-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
</monitors>









share|improve this question

























  • Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

    – Fabby
    Feb 12 at 9:34











  • @Fabby I have updated with monitors.xml

    – cbaconnier
    Feb 12 at 13:19











  • Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

    – Fabby
    Feb 12 at 20:46













  • I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

    – WinEunuuchs2Unix
    Feb 16 at 17:01











  • The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

    – cbaconnier
    Mar 29 at 7:25
















5















I don't consider myself a linux guru. I'm not sure about what information I need to provide. I will gladly update my question if you give me the instructions.



Setup



HP Spectre x360 - 13-4190nz with Ubuntu 18.10



Office

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 2560x1440 primary

third monitor: hdmi 2560x1440



Home

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 1920x1080 primary

third monitor: hdmi 1920x1080



Note: I'm not entirely sure if my setup at home is exactly correct. I won't be home before a few days.



Detail of the problem



Whenever it's at home nor at the office, once I pass the login screen, Ubuntu detects only one of my external monitors and the screen is "unstable". The screen starts and stops like it has a bad contact or is badly connected. Once I open the Display Arrangement and change something, it fixes until the next reboot.



Information



Graphic card



▶ sudo lshw -class display
*-display
description: VGA compatible controller
product: Skylake GT2 [HD Graphics 520]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:148 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff


Drivers



▶ lspci -nnk | grep -i vga -A3
00:02.0 VGA compatible controller [0300]: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81a1]
Kernel driver in use: i915
Kernel modules: i915
00:13.0 Non-VGA unclassified device [0000]: Intel Corporation Sunrise Point-LP Integrated Sensor Hub [8086:9d35] (rev 21)
Subsystem: Hewlett-Packard Company Sunrise Point-LP Integrated Sensor Hub [103c:81a1]
Kernel driver in use: intel_ish_ipc
Kernel modules: intel_ish_ipc


xrandr config



▶ xrandr
Screen 0: minimum 320 x 200, current 7680 x 1440, maximum 8192 x 8192
eDP-1 connected 2560x1440+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
2560x1440 60.07*+ 59.99 59.99 59.96 59.95 40.05
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 2560x1440+5120+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 50.00 50.00 59.94
1680x1050 59.88
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.90
1280x800 59.91
1152x864 75.00
1280x720 60.00 60.00 50.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 60.00 59.94 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
DP-1 connected primary 2560x1440+2560+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 59.94
1680x1050 59.95
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.89
1280x800 59.81
1152x864 75.00
1280x720 60.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
HDMI-2 disconnected (normal left inverted right x axis y axis)


~/.config/monitors.xml



▶ cat ~/.config/monitors.xml
<monitors version="2">
<configuration>
<logicalmonitor>
<x>4480</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>ACI</vendor>
<product>VS278</product>
<serial>H5LMQS008692</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>HDMI-2</connector>
<vendor>ACI</vendor>
<product>ASUS VK278</product>
<serial>B7LMTF079618</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
<configuration>
<logicalmonitor>
<x>5120</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>DP-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
</monitors>









share|improve this question

























  • Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

    – Fabby
    Feb 12 at 9:34











  • @Fabby I have updated with monitors.xml

    – cbaconnier
    Feb 12 at 13:19











  • Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

    – Fabby
    Feb 12 at 20:46













  • I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

    – WinEunuuchs2Unix
    Feb 16 at 17:01











  • The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

    – cbaconnier
    Mar 29 at 7:25














5












5








5


1






I don't consider myself a linux guru. I'm not sure about what information I need to provide. I will gladly update my question if you give me the instructions.



Setup



HP Spectre x360 - 13-4190nz with Ubuntu 18.10



Office

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 2560x1440 primary

third monitor: hdmi 2560x1440



Home

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 1920x1080 primary

third monitor: hdmi 1920x1080



Note: I'm not entirely sure if my setup at home is exactly correct. I won't be home before a few days.



Detail of the problem



Whenever it's at home nor at the office, once I pass the login screen, Ubuntu detects only one of my external monitors and the screen is "unstable". The screen starts and stops like it has a bad contact or is badly connected. Once I open the Display Arrangement and change something, it fixes until the next reboot.



Information



Graphic card



▶ sudo lshw -class display
*-display
description: VGA compatible controller
product: Skylake GT2 [HD Graphics 520]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:148 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff


Drivers



▶ lspci -nnk | grep -i vga -A3
00:02.0 VGA compatible controller [0300]: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81a1]
Kernel driver in use: i915
Kernel modules: i915
00:13.0 Non-VGA unclassified device [0000]: Intel Corporation Sunrise Point-LP Integrated Sensor Hub [8086:9d35] (rev 21)
Subsystem: Hewlett-Packard Company Sunrise Point-LP Integrated Sensor Hub [103c:81a1]
Kernel driver in use: intel_ish_ipc
Kernel modules: intel_ish_ipc


xrandr config



▶ xrandr
Screen 0: minimum 320 x 200, current 7680 x 1440, maximum 8192 x 8192
eDP-1 connected 2560x1440+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
2560x1440 60.07*+ 59.99 59.99 59.96 59.95 40.05
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 2560x1440+5120+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 50.00 50.00 59.94
1680x1050 59.88
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.90
1280x800 59.91
1152x864 75.00
1280x720 60.00 60.00 50.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 60.00 59.94 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
DP-1 connected primary 2560x1440+2560+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 59.94
1680x1050 59.95
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.89
1280x800 59.81
1152x864 75.00
1280x720 60.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
HDMI-2 disconnected (normal left inverted right x axis y axis)


~/.config/monitors.xml



▶ cat ~/.config/monitors.xml
<monitors version="2">
<configuration>
<logicalmonitor>
<x>4480</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>ACI</vendor>
<product>VS278</product>
<serial>H5LMQS008692</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>HDMI-2</connector>
<vendor>ACI</vendor>
<product>ASUS VK278</product>
<serial>B7LMTF079618</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
<configuration>
<logicalmonitor>
<x>5120</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>DP-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
</monitors>









share|improve this question
















I don't consider myself a linux guru. I'm not sure about what information I need to provide. I will gladly update my question if you give me the instructions.



Setup



HP Spectre x360 - 13-4190nz with Ubuntu 18.10



Office

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 2560x1440 primary

third monitor: hdmi 2560x1440



Home

laptop resolution: 2560x1440

second monitor: mini-display to hdmi, 1920x1080 primary

third monitor: hdmi 1920x1080



Note: I'm not entirely sure if my setup at home is exactly correct. I won't be home before a few days.



Detail of the problem



Whenever it's at home nor at the office, once I pass the login screen, Ubuntu detects only one of my external monitors and the screen is "unstable". The screen starts and stops like it has a bad contact or is badly connected. Once I open the Display Arrangement and change something, it fixes until the next reboot.



Information



Graphic card



▶ sudo lshw -class display
*-display
description: VGA compatible controller
product: Skylake GT2 [HD Graphics 520]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:148 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff


Drivers



▶ lspci -nnk | grep -i vga -A3
00:02.0 VGA compatible controller [0300]: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07)
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81a1]
Kernel driver in use: i915
Kernel modules: i915
00:13.0 Non-VGA unclassified device [0000]: Intel Corporation Sunrise Point-LP Integrated Sensor Hub [8086:9d35] (rev 21)
Subsystem: Hewlett-Packard Company Sunrise Point-LP Integrated Sensor Hub [103c:81a1]
Kernel driver in use: intel_ish_ipc
Kernel modules: intel_ish_ipc


xrandr config



▶ xrandr
Screen 0: minimum 320 x 200, current 7680 x 1440, maximum 8192 x 8192
eDP-1 connected 2560x1440+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
2560x1440 60.07*+ 59.99 59.99 59.96 59.95 40.05
1920x1440 60.00
1856x1392 60.01
1792x1344 60.01
2048x1152 59.99 59.98 59.90 59.91
1920x1200 59.88 59.95
1920x1080 60.01 59.97 59.96 59.93
1600x1200 60.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected 2560x1440+5120+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 50.00 50.00 59.94
1680x1050 59.88
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.90
1280x800 59.91
1152x864 75.00
1280x720 60.00 60.00 50.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 60.00 59.94 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
DP-1 connected primary 2560x1440+2560+0 (normal left inverted right x axis y axis) 597mm x 336mm
2560x1440 59.95*+
1920x1080 60.00 60.00 59.94
1680x1050 59.95
1600x900 60.00
1280x1024 75.02 60.02
1440x900 59.89
1280x800 59.81
1152x864 75.00
1280x720 60.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
HDMI-2 disconnected (normal left inverted right x axis y axis)


~/.config/monitors.xml



▶ cat ~/.config/monitors.xml
<monitors version="2">
<configuration>
<logicalmonitor>
<x>4480</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>ACI</vendor>
<product>VS278</product>
<serial>H5LMQS008692</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>HDMI-2</connector>
<vendor>ACI</vendor>
<product>ASUS VK278</product>
<serial>B7LMTF079618</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>60</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
<configuration>
<logicalmonitor>
<x>5120</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>HDMI-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>2560</x>
<y>0</y>
<scale>1</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>DP-1</connector>
<vendor>SAM</vendor>
<product>S27H85x</product>
<serial>H1AK500000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>59.950550079345703</rate>
</mode>
</monitor>
</logicalmonitor>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1</scale>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x0000</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>2560</width>
<height>1440</height>
<rate>60.074672698974609</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
</monitors>






multiple-monitors hdmi






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Feb 12 at 13:18







cbaconnier

















asked Feb 8 at 7:52









cbaconniercbaconnier

765




765













  • Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

    – Fabby
    Feb 12 at 9:34











  • @Fabby I have updated with monitors.xml

    – cbaconnier
    Feb 12 at 13:19











  • Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

    – Fabby
    Feb 12 at 20:46













  • I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

    – WinEunuuchs2Unix
    Feb 16 at 17:01











  • The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

    – cbaconnier
    Mar 29 at 7:25



















  • Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

    – Fabby
    Feb 12 at 9:34











  • @Fabby I have updated with monitors.xml

    – cbaconnier
    Feb 12 at 13:19











  • Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

    – Fabby
    Feb 12 at 20:46













  • I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

    – WinEunuuchs2Unix
    Feb 16 at 17:01











  • The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

    – cbaconnier
    Mar 29 at 7:25

















Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

– Fabby
Feb 12 at 9:34





Could you post the contents of ~/.config/monitors.xml as well and then leave a comment @Fabby?

– Fabby
Feb 12 at 9:34













@Fabby I have updated with monitors.xml

– cbaconnier
Feb 12 at 13:19





@Fabby I have updated with monitors.xml

– cbaconnier
Feb 12 at 13:19













Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

– Fabby
Feb 12 at 20:46







Apparently Canonical updated the monitors.xml to Version 2, so I'm not really helpful here...

– Fabby
Feb 12 at 20:46















I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

– WinEunuuchs2Unix
Feb 16 at 17:01





I think the problem is at home the second monitor is 1920x1080 and at work the second monitor is 2560x1440. Ubuntu is remembering the settings from last location and switching to new location is causing confusion. My instinct would be to setup two scripts: one for booting at home and one for booting at work. Haven't given it much thought though...

– WinEunuuchs2Unix
Feb 16 at 17:01













The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

– cbaconnier
Mar 29 at 7:25





The problem seems to happens mostly at work with the 2560x1440 screens. Every morning I have the same routing: delete ~/.config/monitors.xml, loggout, login and resetting the display parameters. However, at home the configuration seems more "stable" with my 1920x1080 screens. I would guess this is more like a graphic card related problem.

– cbaconnier
Mar 29 at 7:25










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