After most recent kernel update (4.15.0-44-generic) my tablet freezes whenever plugged into docking station
I performed the most recent kernel update on my Dell 5290 2-in-1 earlier today. But moments after I plug it into its docking station, the screen flickers, blanks and freezes. The only item left on the screen is the mouse pointer, and it is stuck.
If I leave the tablet not plugged in, it runs just fine. It seems to be the docking station that triggers the freeze.
That said, I can log into the tablet via ssh even with the screen frozen. So the system is still running. But if I try to reboot the tablet via the reboot command, nothing appears to happen. sudo reboot -f will reboot the system, while sudo reboot will not.
Any ideas where I should start looking to identify this problem?
18.04 kernel dell tablet charging
edited Feb 11 at 17:02
Zanna
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
add a comment |
I performed the most recent kernel update on my Dell 5290 2-in-1 earlier today. But moments after I plug it into its docking station, the screen flickers, blanks and freezes. The only item left on the screen is the mouse pointer, and it is stuck.
If I leave the tablet not plugged in, it runs just fine. It seems to be the docking station that triggers the freeze.
That said, I can log into the tablet via ssh even with the screen frozen. So the system is still running. But if I try to reboot the tablet via the reboot command, nothing appears to happen. sudo reboot -f will reboot the system, while sudo reboot will not.
Any ideas where I should start looking to identify this problem?
18.04 kernel dell tablet charging
edited Feb 11 at 17:02
Zanna
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
1
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
3
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34
add a comment |
I performed the most recent kernel update on my Dell 5290 2-in-1 earlier today. But moments after I plug it into its docking station, the screen flickers, blanks and freezes. The only item left on the screen is the mouse pointer, and it is stuck.
If I leave the tablet not plugged in, it runs just fine. It seems to be the docking station that triggers the freeze.
That said, I can log into the tablet via ssh even with the screen frozen. So the system is still running. But if I try to reboot the tablet via the reboot command, nothing appears to happen. sudo reboot -f will reboot the system, while sudo reboot will not.
Any ideas where I should start looking to identify this problem?
18.04 kernel dell tablet charging
edited Feb 11 at 17:02
Zanna
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
I performed the most recent kernel update on my Dell 5290 2-in-1 earlier today. But moments after I plug it into its docking station, the screen flickers, blanks and freezes. The only item left on the screen is the mouse pointer, and it is stuck.
If I leave the tablet not plugged in, it runs just fine. It seems to be the docking station that triggers the freeze.
That said, I can log into the tablet via ssh even with the screen frozen. So the system is still running. But if I try to reboot the tablet via the reboot command, nothing appears to happen. sudo reboot -f will reboot the system, while sudo reboot will not.
Any ideas where I should start looking to identify this problem?
18.04 kernel dell tablet charging
18.04 kernel dell tablet charging
edited Feb 11 at 17:02
Zanna
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
edited Feb 11 at 17:02
Zanna
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
edited Feb 11 at 17:02
Zanna
51k13137241
edited Feb 11 at 17:02
Zanna
51k13137241
edited Feb 11 at 17:02
Zanna
51k13137241
51k13137241
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
asked Jan 29 at 7:42
Ryan BudneyRyan Budney
294412
294412
1
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
3
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34
add a comment |
1
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
3
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34
1
1
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
3
3
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34
add a comment |
3 Answers
3
active
oldest
votes
This problem has been solved in 4.15.0-45-generic. Running these commands can fix the issue:
sudo apt-get update
sudo apt-get dist-upgrade
edited Feb 11 at 17:03
Zanna
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
add a comment |
Same story here, using a XPS 15 99560 and a TB16 dock.
The only solution found for now is to revert to 4.15.0-43, using the Advanced boot options in GRUB.
Link to the kernel changelog.
The changelog contains this :
* The line-out on the Dell Dock station can't work (LP: #1806532)
- ALSA: usb-audio: Allow to override the longname string
- ALSA: usb-audio: Give proper vendor/product name for Dell WD15 Dock
- ALSA: usb-audio: Add vendor and product name for Dell WD19 Dock
Link to the launchpad discussion where you can follow the evolution.
answered Jan 29 at 10:45
KriegalexKriegalex
25615
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
add a comment |
This kinda happens also to me, with my Surface Pro 3, when I boot it attached to the docking station.
I can boot the device, but as soon as I log in, I get a kernel bug NULL pointer deference error. Which turns the display black and locks up all input. Network is still working though.
If I boot the device and login without docking station, it works. I can attach the docking station afterwards.
I've reported my issue here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813796
answered Jan 29 at 16:50
CorbenCorben
263
add a comment |
protected by Thomas Ward♦ Jan 29 at 20:08
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
This problem has been solved in 4.15.0-45-generic. Running these commands can fix the issue:
sudo apt-get update
sudo apt-get dist-upgrade
edited Feb 11 at 17:03
Zanna
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
add a comment |
This problem has been solved in 4.15.0-45-generic. Running these commands can fix the issue:
sudo apt-get update
sudo apt-get dist-upgrade
edited Feb 11 at 17:03
Zanna
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
add a comment |
This problem has been solved in 4.15.0-45-generic. Running these commands can fix the issue:
sudo apt-get update
sudo apt-get dist-upgrade
edited Feb 11 at 17:03
Zanna
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
This problem has been solved in 4.15.0-45-generic. Running these commands can fix the issue:
sudo apt-get update
sudo apt-get dist-upgrade
edited Feb 11 at 17:03
Zanna
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
edited Feb 11 at 17:03
Zanna
51k13137241
edited Feb 11 at 17:03
Zanna
51k13137241
edited Feb 11 at 17:03
Zanna
51k13137241
51k13137241
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
answered Feb 4 at 7:46
HuseyinHuseyin
4801925
4801925
add a comment |
add a comment |
Same story here, using a XPS 15 99560 and a TB16 dock.
The only solution found for now is to revert to 4.15.0-43, using the Advanced boot options in GRUB.
Link to the kernel changelog.
The changelog contains this :
* The line-out on the Dell Dock station can't work (LP: #1806532)
- ALSA: usb-audio: Allow to override the longname string
- ALSA: usb-audio: Give proper vendor/product name for Dell WD15 Dock
- ALSA: usb-audio: Add vendor and product name for Dell WD19 Dock
Link to the launchpad discussion where you can follow the evolution.
answered Jan 29 at 10:45
KriegalexKriegalex
25615
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
add a comment |
Same story here, using a XPS 15 99560 and a TB16 dock.
The only solution found for now is to revert to 4.15.0-43, using the Advanced boot options in GRUB.
Link to the kernel changelog.
The changelog contains this :
* The line-out on the Dell Dock station can't work (LP: #1806532)
- ALSA: usb-audio: Allow to override the longname string
- ALSA: usb-audio: Give proper vendor/product name for Dell WD15 Dock
- ALSA: usb-audio: Add vendor and product name for Dell WD19 Dock
Link to the launchpad discussion where you can follow the evolution.
answered Jan 29 at 10:45
KriegalexKriegalex
25615
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
add a comment |
Same story here, using a XPS 15 99560 and a TB16 dock.
The only solution found for now is to revert to 4.15.0-43, using the Advanced boot options in GRUB.
Link to the kernel changelog.
The changelog contains this :
* The line-out on the Dell Dock station can't work (LP: #1806532)
- ALSA: usb-audio: Allow to override the longname string
- ALSA: usb-audio: Give proper vendor/product name for Dell WD15 Dock
- ALSA: usb-audio: Add vendor and product name for Dell WD19 Dock
Link to the launchpad discussion where you can follow the evolution.
answered Jan 29 at 10:45
KriegalexKriegalex
25615
Same story here, using a XPS 15 99560 and a TB16 dock.
The only solution found for now is to revert to 4.15.0-43, using the Advanced boot options in GRUB.
Link to the kernel changelog.
The changelog contains this :
* The line-out on the Dell Dock station can't work (LP: #1806532)
- ALSA: usb-audio: Allow to override the longname string
- ALSA: usb-audio: Give proper vendor/product name for Dell WD15 Dock
- ALSA: usb-audio: Add vendor and product name for Dell WD19 Dock
Link to the launchpad discussion where you can follow the evolution.
answered Jan 29 at 10:45
KriegalexKriegalex
25615
answered Jan 29 at 10:45
KriegalexKriegalex
25615
answered Jan 29 at 10:45
KriegalexKriegalex
25615
answered Jan 29 at 10:45
KriegalexKriegalex
25615
25615
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
add a comment |
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
1
1
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
I confirm GRUB -> Advanced options -> booting with kernel 4.15.0.-43 got things back to work as before.
– Gondy
Jan 30 at 14:38
add a comment |
This kinda happens also to me, with my Surface Pro 3, when I boot it attached to the docking station.
I can boot the device, but as soon as I log in, I get a kernel bug NULL pointer deference error. Which turns the display black and locks up all input. Network is still working though.
If I boot the device and login without docking station, it works. I can attach the docking station afterwards.
I've reported my issue here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813796
answered Jan 29 at 16:50
CorbenCorben
263
add a comment |
This kinda happens also to me, with my Surface Pro 3, when I boot it attached to the docking station.
I can boot the device, but as soon as I log in, I get a kernel bug NULL pointer deference error. Which turns the display black and locks up all input. Network is still working though.
If I boot the device and login without docking station, it works. I can attach the docking station afterwards.
I've reported my issue here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813796
answered Jan 29 at 16:50
CorbenCorben
263
add a comment |
This kinda happens also to me, with my Surface Pro 3, when I boot it attached to the docking station.
I can boot the device, but as soon as I log in, I get a kernel bug NULL pointer deference error. Which turns the display black and locks up all input. Network is still working though.
If I boot the device and login without docking station, it works. I can attach the docking station afterwards.
I've reported my issue here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813796
answered Jan 29 at 16:50
CorbenCorben
263
This kinda happens also to me, with my Surface Pro 3, when I boot it attached to the docking station.
I can boot the device, but as soon as I log in, I get a kernel bug NULL pointer deference error. Which turns the display black and locks up all input. Network is still working though.
If I boot the device and login without docking station, it works. I can attach the docking station afterwards.
I've reported my issue here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1813796
answered Jan 29 at 16:50
CorbenCorben
263
answered Jan 29 at 16:50
CorbenCorben
263
answered Jan 29 at 16:50
CorbenCorben
263
answered Jan 29 at 16:50
CorbenCorben
263
263
add a comment |
add a comment |
protected by Thomas Ward♦ Jan 29 at 20:08
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
1
What happens if you hold Shift while booting and within GRUB select the old kernel from before you updated?
– Kristopher Ives
Jan 29 at 8:41
3
It took me a while, but I finally got it to boot to 4.15.0-43-generic. This kernel is not freezing. I'll run it all night to be sure, but it's survived much longer than 4.15.0-44-generic has ever lasted on my tablet.
– Ryan Budney
Jan 29 at 8:49
I've escalated the question to a bug report: bugs.launchpad.net/ubuntu/+source/linux/+bug/1813795
– Ryan Budney
Jan 29 at 16:44
Although it's possibly unrelated, I've been having problems with my desktop computer and this new kernel, as well. Getting strange wifi cut-outs. It's telling me my printer isn't accepting jobs. And it's starting to refuse basic file operations -- getting errors with the copy operation.
– Ryan Budney
Jan 29 at 20:34