What can I do if an airline cannot provide the meal I requested?
Context:
I was flying from Brussels to Toronto via Brussels Airlines. While buying the ticket, we specify the type of meal that we require as it was a long flight.
I am a vegetarian, and at least 80 people on that flight were from India, flying this popular route (also vegetarian).
When we are in the air and it comes time to have dinner, I was shocked to hear that there was no vegetarian meals on the airplane.
The only vegetarian food was bread, and crackers and such, which is what I had to have for dinner. Not only me, but countless other families around me were also shocked by this incident.
We know this is not our fault, this must be the fault of the airline. I remind you that this was dinner time, the people around us would have chicken or beef while we were stuck having the small loaf of bread.
I am wondering if I can seek compensation for this. Many of us were annoyed, it was a long flight, and we even got delayed by an hour, but mostly I want compensation for the lack of food service and vegetarian food.
I never had this problem before in my life, and this mistake I believe must be on the airline itself.
I tried to lookup compensation for missing meals, but could not find anything online useful.
air-travel in-flight-services
edited yesterday
Ari Brodsky
1,0441922
asked 2 days ago
K Split X
844179
|
show 2 more comments
Context:
I was flying from Brussels to Toronto via Brussels Airlines. While buying the ticket, we specify the type of meal that we require as it was a long flight.
I am a vegetarian, and at least 80 people on that flight were from India, flying this popular route (also vegetarian).
When we are in the air and it comes time to have dinner, I was shocked to hear that there was no vegetarian meals on the airplane.
The only vegetarian food was bread, and crackers and such, which is what I had to have for dinner. Not only me, but countless other families around me were also shocked by this incident.
We know this is not our fault, this must be the fault of the airline. I remind you that this was dinner time, the people around us would have chicken or beef while we were stuck having the small loaf of bread.
I am wondering if I can seek compensation for this. Many of us were annoyed, it was a long flight, and we even got delayed by an hour, but mostly I want compensation for the lack of food service and vegetarian food.
I never had this problem before in my life, and this mistake I believe must be on the airline itself.
I tried to lookup compensation for missing meals, but could not find anything online useful.
air-travel in-flight-services
edited yesterday
Ari Brodsky
1,0441922
asked 2 days ago
K Split X
844179
15
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
3
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
4
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday
|
show 2 more comments
Context:
I was flying from Brussels to Toronto via Brussels Airlines. While buying the ticket, we specify the type of meal that we require as it was a long flight.
I am a vegetarian, and at least 80 people on that flight were from India, flying this popular route (also vegetarian).
When we are in the air and it comes time to have dinner, I was shocked to hear that there was no vegetarian meals on the airplane.
The only vegetarian food was bread, and crackers and such, which is what I had to have for dinner. Not only me, but countless other families around me were also shocked by this incident.
We know this is not our fault, this must be the fault of the airline. I remind you that this was dinner time, the people around us would have chicken or beef while we were stuck having the small loaf of bread.
I am wondering if I can seek compensation for this. Many of us were annoyed, it was a long flight, and we even got delayed by an hour, but mostly I want compensation for the lack of food service and vegetarian food.
I never had this problem before in my life, and this mistake I believe must be on the airline itself.
I tried to lookup compensation for missing meals, but could not find anything online useful.
air-travel in-flight-services
edited yesterday
Ari Brodsky
1,0441922
asked 2 days ago
K Split X
844179
Context:
I was flying from Brussels to Toronto via Brussels Airlines. While buying the ticket, we specify the type of meal that we require as it was a long flight.
I am a vegetarian, and at least 80 people on that flight were from India, flying this popular route (also vegetarian).
When we are in the air and it comes time to have dinner, I was shocked to hear that there was no vegetarian meals on the airplane.
The only vegetarian food was bread, and crackers and such, which is what I had to have for dinner. Not only me, but countless other families around me were also shocked by this incident.
We know this is not our fault, this must be the fault of the airline. I remind you that this was dinner time, the people around us would have chicken or beef while we were stuck having the small loaf of bread.
I am wondering if I can seek compensation for this. Many of us were annoyed, it was a long flight, and we even got delayed by an hour, but mostly I want compensation for the lack of food service and vegetarian food.
I never had this problem before in my life, and this mistake I believe must be on the airline itself.
I tried to lookup compensation for missing meals, but could not find anything online useful.
air-travel in-flight-services
air-travel in-flight-services
edited yesterday
Ari Brodsky
1,0441922
asked 2 days ago
K Split X
844179
edited yesterday
Ari Brodsky
1,0441922
asked 2 days ago
K Split X
844179
edited yesterday
Ari Brodsky
1,0441922
edited yesterday
Ari Brodsky
1,0441922
edited yesterday
Ari Brodsky
1,0441922
1,0441922
asked 2 days ago
K Split X
844179
asked 2 days ago
K Split X
844179
asked 2 days ago
K Split X
844179
844179
15
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
3
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
4
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday
|
show 2 more comments
15
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
3
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
4
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday
15
15
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
3
3
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
4
4
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday
|
show 2 more comments
1 Answer
1
active
oldest
votes
You have no recourse for compensation other than perhaps to call and ask for a few miles to be credited to your frequent flier account. Brussels Airline is a reputable airline, they will likely agree to do that. They do not like negative publicity.
Meals on most airlines are not part of the contract, they are a courtesy offered to you and have zero monetary value when not provided. You could not find out anything about compensation for meals because it does not exist.
It was an unfortunate situation however you are not going to get any traction on that. Even in the USA which is the hotbed of litigation where we sue for anything and everything, you would not get anything out of the courts.
CONCLUSION
Call the frequent flyer number and complain enough and you will get some miles credited to your account otherwise fuhgeddaboudit.
edited yesterday
GGMG
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
add a comment |
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1 Answer
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active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
You have no recourse for compensation other than perhaps to call and ask for a few miles to be credited to your frequent flier account. Brussels Airline is a reputable airline, they will likely agree to do that. They do not like negative publicity.
Meals on most airlines are not part of the contract, they are a courtesy offered to you and have zero monetary value when not provided. You could not find out anything about compensation for meals because it does not exist.
It was an unfortunate situation however you are not going to get any traction on that. Even in the USA which is the hotbed of litigation where we sue for anything and everything, you would not get anything out of the courts.
CONCLUSION
Call the frequent flyer number and complain enough and you will get some miles credited to your account otherwise fuhgeddaboudit.
edited yesterday
GGMG
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
add a comment |
You have no recourse for compensation other than perhaps to call and ask for a few miles to be credited to your frequent flier account. Brussels Airline is a reputable airline, they will likely agree to do that. They do not like negative publicity.
Meals on most airlines are not part of the contract, they are a courtesy offered to you and have zero monetary value when not provided. You could not find out anything about compensation for meals because it does not exist.
It was an unfortunate situation however you are not going to get any traction on that. Even in the USA which is the hotbed of litigation where we sue for anything and everything, you would not get anything out of the courts.
CONCLUSION
Call the frequent flyer number and complain enough and you will get some miles credited to your account otherwise fuhgeddaboudit.
edited yesterday
GGMG
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
add a comment |
You have no recourse for compensation other than perhaps to call and ask for a few miles to be credited to your frequent flier account. Brussels Airline is a reputable airline, they will likely agree to do that. They do not like negative publicity.
Meals on most airlines are not part of the contract, they are a courtesy offered to you and have zero monetary value when not provided. You could not find out anything about compensation for meals because it does not exist.
It was an unfortunate situation however you are not going to get any traction on that. Even in the USA which is the hotbed of litigation where we sue for anything and everything, you would not get anything out of the courts.
CONCLUSION
Call the frequent flyer number and complain enough and you will get some miles credited to your account otherwise fuhgeddaboudit.
edited yesterday
GGMG
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
You have no recourse for compensation other than perhaps to call and ask for a few miles to be credited to your frequent flier account. Brussels Airline is a reputable airline, they will likely agree to do that. They do not like negative publicity.
Meals on most airlines are not part of the contract, they are a courtesy offered to you and have zero monetary value when not provided. You could not find out anything about compensation for meals because it does not exist.
It was an unfortunate situation however you are not going to get any traction on that. Even in the USA which is the hotbed of litigation where we sue for anything and everything, you would not get anything out of the courts.
CONCLUSION
Call the frequent flyer number and complain enough and you will get some miles credited to your account otherwise fuhgeddaboudit.
edited yesterday
GGMG
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
edited yesterday
GGMG
346311
edited yesterday
GGMG
346311
edited yesterday
GGMG
346311
346311
answered 2 days ago
Honorary World Citizen
19.2k354104
answered 2 days ago
Honorary World Citizen
19.2k354104
answered 2 days ago
Honorary World Citizen
19.2k354104
19.2k354104
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
add a comment |
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
Comments are not for extended discussion; this conversation has been moved to chat.
– Willeke♦
yesterday
add a comment |
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15
Always take your own food on the plane unless you know you'll do fine without a meal onboard. I usually pack a few snack bars, just in case.
– JonathanReez♦
2 days ago
3
In general it is not guaranteed that vegetarian meal would be available.I always book a vegetarian meal (AVML) while booking flight tickets.
– hojusaram
yesterday
4
@hojusaram "While buying the ticket, we specify the type of meal that we require as it was a long flight.". Well it seems like it was booked, and if the answer still holds in this case that goes to contrary to all my experience with booking things.
– Predelnik
yesterday
Complain to an agent when you land and request for airport food vouchers.
– MonkeyZeus
yesterday
It is common that pople with pre-booked special diet meals get them first before the general serving. On my last flight with a different airline the Indian passangers sitting next to me get their that way. It is strange that you were not served that way if you booked your meal but perhaps it was due to the unexpected number of such bookings? I would expect an explicit apology then. Or perhaps they do not treat vegetarians that way but only, say, vegans and other more unusual diets and hope to cover vegetarians with their usual number of veget. meal share? Normally those are those that remain.
– Vladimir F
yesterday