Sound problem in Firefox after upgrade to 18.04












1















High all!



After upgrading Ubuntu to Version 18.04 Firefox 60 has no sound when playing an mp4 video.




  • The same video has audio when played in Chrome.

  • Youtube videos have sound in Firefox.


The speaker symbol on the video screen is x-ed out and can not be changed.



Firefox is not shown as an Application in PulseAudio when the mp4 video is played.



Any ideas?










share|improve this question























  • I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

    – Richard
    May 29 '18 at 5:44
















1















High all!



After upgrading Ubuntu to Version 18.04 Firefox 60 has no sound when playing an mp4 video.




  • The same video has audio when played in Chrome.

  • Youtube videos have sound in Firefox.


The speaker symbol on the video screen is x-ed out and can not be changed.



Firefox is not shown as an Application in PulseAudio when the mp4 video is played.



Any ideas?










share|improve this question























  • I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

    – Richard
    May 29 '18 at 5:44














1












1








1


1






High all!



After upgrading Ubuntu to Version 18.04 Firefox 60 has no sound when playing an mp4 video.




  • The same video has audio when played in Chrome.

  • Youtube videos have sound in Firefox.


The speaker symbol on the video screen is x-ed out and can not be changed.



Firefox is not shown as an Application in PulseAudio when the mp4 video is played.



Any ideas?










share|improve this question














High all!



After upgrading Ubuntu to Version 18.04 Firefox 60 has no sound when playing an mp4 video.




  • The same video has audio when played in Chrome.

  • Youtube videos have sound in Firefox.


The speaker symbol on the video screen is x-ed out and can not be changed.



Firefox is not shown as an Application in PulseAudio when the mp4 video is played.



Any ideas?







sound firefox






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked May 22 '18 at 11:26









RichardRichard

613




613













  • I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

    – Richard
    May 29 '18 at 5:44



















  • I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

    – Richard
    May 29 '18 at 5:44

















I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

– Richard
May 29 '18 at 5:44





I figured out that the sound is missing because there seeem to be no aac support. After downloading and re-encoding the audio in mp3 format I could play the video in firefox. Why is there no aac support in Firefox and how do I get it?

– Richard
May 29 '18 at 5:44










4 Answers
4






active

oldest

votes


















1














I fixed the issue after installing all Gstreamer add-ons from software store. Good luck!






share|improve this answer
























  • Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

    – Richard
    May 29 '18 at 5:41











  • I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

    – Tom
    May 31 '18 at 12:39



















1














I had exactly the same problem. Fresh install of Ubuntu 18.04 ("Bionic Beaver") today (May 27, 2018) - full fresh install wiping all files on single partition of my laptop hard drive, hence no chance of old settings hanging around. No problems with sound in any other instances.



The answer was this old fix:



No sound from Chrome, sound works fine in Firefox etc (13.10)



Install pavucontrol from the Terminal:



sudo apt-get install pavucontrol


To open pavucontrol from the Terminal:



pavucontrol


Select the "Playback" menu and make sure that you have it set to Show Applications. Now, start playing something from Google Chrome. It will show up there, and it will show what output device is being used for Google Chrome. Make sure it is set to the output device you are trying to use.



Just posting here to let everyone else know. Ubuntu and Chromium should know too, since the solution is more than 4 years old :)



Thank you to everyone who posts their solutions here - you ladies and gents have helped me immensely with simple fixes many, many times. Thank you!






share|improve this answer


























  • Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

    – Richard
    May 29 '18 at 5:45











  • This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

    – LoadingPleaseWait
    Sep 29 '18 at 14:58



















0














This issue is not Ubuntu-related.



I found out that seemingly Firefox cannot generally play that sort of mp4 video. People who use Firefox under Windows experienced the exact same issues with the video.



Only by chance this happened to me right after upgrading Ubuntu which lead me on the wrong track.






share|improve this answer































    0














    I use Lubuntu 14.04 in a 20-year old machine. I installed Firefox Quantum 63.0.3 on it. Nothing seemed to be working until I installed PulseAudio from the Lubuntu Software Center. Good luck.






    share|improve this answer
























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      4 Answers
      4






      active

      oldest

      votes








      4 Answers
      4






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      1














      I fixed the issue after installing all Gstreamer add-ons from software store. Good luck!






      share|improve this answer
























      • Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

        – Richard
        May 29 '18 at 5:41











      • I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

        – Tom
        May 31 '18 at 12:39
















      1














      I fixed the issue after installing all Gstreamer add-ons from software store. Good luck!






      share|improve this answer
























      • Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

        – Richard
        May 29 '18 at 5:41











      • I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

        – Tom
        May 31 '18 at 12:39














      1












      1








      1







      I fixed the issue after installing all Gstreamer add-ons from software store. Good luck!






      share|improve this answer













      I fixed the issue after installing all Gstreamer add-ons from software store. Good luck!







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered May 24 '18 at 6:29









      TomTom

      214




      214













      • Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

        – Richard
        May 29 '18 at 5:41











      • I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

        – Tom
        May 31 '18 at 12:39



















      • Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

        – Richard
        May 29 '18 at 5:41











      • I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

        – Tom
        May 31 '18 at 12:39

















      Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

      – Richard
      May 29 '18 at 5:41





      Thank you Tom! There are 175 gstreamer packages in my distro. libgstreamer-plugins are installed, no luck. Do you have a clue which gstreamer add-on did the trick for you?

      – Richard
      May 29 '18 at 5:41













      I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

      – Tom
      May 31 '18 at 12:39





      I installed 'ugly' set, opencv plugins, gtk+3, qt5, libav and bad set.

      – Tom
      May 31 '18 at 12:39













      1














      I had exactly the same problem. Fresh install of Ubuntu 18.04 ("Bionic Beaver") today (May 27, 2018) - full fresh install wiping all files on single partition of my laptop hard drive, hence no chance of old settings hanging around. No problems with sound in any other instances.



      The answer was this old fix:



      No sound from Chrome, sound works fine in Firefox etc (13.10)



      Install pavucontrol from the Terminal:



      sudo apt-get install pavucontrol


      To open pavucontrol from the Terminal:



      pavucontrol


      Select the "Playback" menu and make sure that you have it set to Show Applications. Now, start playing something from Google Chrome. It will show up there, and it will show what output device is being used for Google Chrome. Make sure it is set to the output device you are trying to use.



      Just posting here to let everyone else know. Ubuntu and Chromium should know too, since the solution is more than 4 years old :)



      Thank you to everyone who posts their solutions here - you ladies and gents have helped me immensely with simple fixes many, many times. Thank you!






      share|improve this answer


























      • Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

        – Richard
        May 29 '18 at 5:45











      • This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

        – LoadingPleaseWait
        Sep 29 '18 at 14:58
















      1














      I had exactly the same problem. Fresh install of Ubuntu 18.04 ("Bionic Beaver") today (May 27, 2018) - full fresh install wiping all files on single partition of my laptop hard drive, hence no chance of old settings hanging around. No problems with sound in any other instances.



      The answer was this old fix:



      No sound from Chrome, sound works fine in Firefox etc (13.10)



      Install pavucontrol from the Terminal:



      sudo apt-get install pavucontrol


      To open pavucontrol from the Terminal:



      pavucontrol


      Select the "Playback" menu and make sure that you have it set to Show Applications. Now, start playing something from Google Chrome. It will show up there, and it will show what output device is being used for Google Chrome. Make sure it is set to the output device you are trying to use.



      Just posting here to let everyone else know. Ubuntu and Chromium should know too, since the solution is more than 4 years old :)



      Thank you to everyone who posts their solutions here - you ladies and gents have helped me immensely with simple fixes many, many times. Thank you!






      share|improve this answer


























      • Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

        – Richard
        May 29 '18 at 5:45











      • This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

        – LoadingPleaseWait
        Sep 29 '18 at 14:58














      1












      1








      1







      I had exactly the same problem. Fresh install of Ubuntu 18.04 ("Bionic Beaver") today (May 27, 2018) - full fresh install wiping all files on single partition of my laptop hard drive, hence no chance of old settings hanging around. No problems with sound in any other instances.



      The answer was this old fix:



      No sound from Chrome, sound works fine in Firefox etc (13.10)



      Install pavucontrol from the Terminal:



      sudo apt-get install pavucontrol


      To open pavucontrol from the Terminal:



      pavucontrol


      Select the "Playback" menu and make sure that you have it set to Show Applications. Now, start playing something from Google Chrome. It will show up there, and it will show what output device is being used for Google Chrome. Make sure it is set to the output device you are trying to use.



      Just posting here to let everyone else know. Ubuntu and Chromium should know too, since the solution is more than 4 years old :)



      Thank you to everyone who posts their solutions here - you ladies and gents have helped me immensely with simple fixes many, many times. Thank you!






      share|improve this answer















      I had exactly the same problem. Fresh install of Ubuntu 18.04 ("Bionic Beaver") today (May 27, 2018) - full fresh install wiping all files on single partition of my laptop hard drive, hence no chance of old settings hanging around. No problems with sound in any other instances.



      The answer was this old fix:



      No sound from Chrome, sound works fine in Firefox etc (13.10)



      Install pavucontrol from the Terminal:



      sudo apt-get install pavucontrol


      To open pavucontrol from the Terminal:



      pavucontrol


      Select the "Playback" menu and make sure that you have it set to Show Applications. Now, start playing something from Google Chrome. It will show up there, and it will show what output device is being used for Google Chrome. Make sure it is set to the output device you are trying to use.



      Just posting here to let everyone else know. Ubuntu and Chromium should know too, since the solution is more than 4 years old :)



      Thank you to everyone who posts their solutions here - you ladies and gents have helped me immensely with simple fixes many, many times. Thank you!







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Feb 8 at 18:05









      Seth

      35.1k27112166




      35.1k27112166










      answered May 27 '18 at 15:02









      Chris HustedChris Husted

      111




      111













      • Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

        – Richard
        May 29 '18 at 5:45











      • This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

        – LoadingPleaseWait
        Sep 29 '18 at 14:58



















      • Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

        – Richard
        May 29 '18 at 5:45











      • This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

        – LoadingPleaseWait
        Sep 29 '18 at 14:58

















      Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

      – Richard
      May 29 '18 at 5:45





      Thanks Chris, pavu is installed but the application is not shown because Firefox does not even try to play the sound ...

      – Richard
      May 29 '18 at 5:45













      This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

      – LoadingPleaseWait
      Sep 29 '18 at 14:58





      This one worked for me. For some reason, my system was trying to play Firefox's audio through HDMI when I did not have anything plugged in via HDMI.

      – LoadingPleaseWait
      Sep 29 '18 at 14:58











      0














      This issue is not Ubuntu-related.



      I found out that seemingly Firefox cannot generally play that sort of mp4 video. People who use Firefox under Windows experienced the exact same issues with the video.



      Only by chance this happened to me right after upgrading Ubuntu which lead me on the wrong track.






      share|improve this answer




























        0














        This issue is not Ubuntu-related.



        I found out that seemingly Firefox cannot generally play that sort of mp4 video. People who use Firefox under Windows experienced the exact same issues with the video.



        Only by chance this happened to me right after upgrading Ubuntu which lead me on the wrong track.






        share|improve this answer


























          0












          0








          0







          This issue is not Ubuntu-related.



          I found out that seemingly Firefox cannot generally play that sort of mp4 video. People who use Firefox under Windows experienced the exact same issues with the video.



          Only by chance this happened to me right after upgrading Ubuntu which lead me on the wrong track.






          share|improve this answer













          This issue is not Ubuntu-related.



          I found out that seemingly Firefox cannot generally play that sort of mp4 video. People who use Firefox under Windows experienced the exact same issues with the video.



          Only by chance this happened to me right after upgrading Ubuntu which lead me on the wrong track.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jun 4 '18 at 11:43









          RichardRichard

          613




          613























              0














              I use Lubuntu 14.04 in a 20-year old machine. I installed Firefox Quantum 63.0.3 on it. Nothing seemed to be working until I installed PulseAudio from the Lubuntu Software Center. Good luck.






              share|improve this answer




























                0














                I use Lubuntu 14.04 in a 20-year old machine. I installed Firefox Quantum 63.0.3 on it. Nothing seemed to be working until I installed PulseAudio from the Lubuntu Software Center. Good luck.






                share|improve this answer


























                  0












                  0








                  0







                  I use Lubuntu 14.04 in a 20-year old machine. I installed Firefox Quantum 63.0.3 on it. Nothing seemed to be working until I installed PulseAudio from the Lubuntu Software Center. Good luck.






                  share|improve this answer













                  I use Lubuntu 14.04 in a 20-year old machine. I installed Firefox Quantum 63.0.3 on it. Nothing seemed to be working until I installed PulseAudio from the Lubuntu Software Center. Good luck.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Dec 4 '18 at 19:04









                  AngelAngel

                  1




                  1






























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