Why cannot I hear any sound?












0















Brand new laptop Asus X542UA and installed Linux Mint. Sound is not working and I have no idea what the problem is. Can you point me in the right direction. There is no error or anything. Should I reinstall a different distro?



UPDATE: [result from sudo lshw -C sound]



*-usb:2                   
description: Video
product: USB2.0 VGA UVC WebCam
vendor: Azurewave
physical id: 6
bus info: usb@1:6
version: 16.08
serial: 0x0001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:131 memory:ef328000-ef32bfff memory:ef300000-ef30ffff


I checked pavucontrol and everything seems to be ok.










share|improve this question

























  • Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

    – S_whynot
    Jan 6 at 20:38











  • I have tried that. Doesn't seem to work. Any other ideas?

    – Question Mark
    Jan 6 at 20:49











  • You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

    – guiverc
    Jan 6 at 22:13











  • Will get back with the info. Trying Linux mint now to see if there's any difference

    – Question Mark
    Jan 6 at 22:15
















0















Brand new laptop Asus X542UA and installed Linux Mint. Sound is not working and I have no idea what the problem is. Can you point me in the right direction. There is no error or anything. Should I reinstall a different distro?



UPDATE: [result from sudo lshw -C sound]



*-usb:2                   
description: Video
product: USB2.0 VGA UVC WebCam
vendor: Azurewave
physical id: 6
bus info: usb@1:6
version: 16.08
serial: 0x0001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:131 memory:ef328000-ef32bfff memory:ef300000-ef30ffff


I checked pavucontrol and everything seems to be ok.










share|improve this question

























  • Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

    – S_whynot
    Jan 6 at 20:38











  • I have tried that. Doesn't seem to work. Any other ideas?

    – Question Mark
    Jan 6 at 20:49











  • You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

    – guiverc
    Jan 6 at 22:13











  • Will get back with the info. Trying Linux mint now to see if there's any difference

    – Question Mark
    Jan 6 at 22:15














0












0








0








Brand new laptop Asus X542UA and installed Linux Mint. Sound is not working and I have no idea what the problem is. Can you point me in the right direction. There is no error or anything. Should I reinstall a different distro?



UPDATE: [result from sudo lshw -C sound]



*-usb:2                   
description: Video
product: USB2.0 VGA UVC WebCam
vendor: Azurewave
physical id: 6
bus info: usb@1:6
version: 16.08
serial: 0x0001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:131 memory:ef328000-ef32bfff memory:ef300000-ef30ffff


I checked pavucontrol and everything seems to be ok.










share|improve this question
















Brand new laptop Asus X542UA and installed Linux Mint. Sound is not working and I have no idea what the problem is. Can you point me in the right direction. There is no error or anything. Should I reinstall a different distro?



UPDATE: [result from sudo lshw -C sound]



*-usb:2                   
description: Video
product: USB2.0 VGA UVC WebCam
vendor: Azurewave
physical id: 6
bus info: usb@1:6
version: 16.08
serial: 0x0001
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:131 memory:ef328000-ef32bfff memory:ef300000-ef30ffff


I checked pavucontrol and everything seems to be ok.







18.04 sound asus






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 6 at 22:31







Question Mark

















asked Jan 6 at 19:35









Question MarkQuestion Mark

12




12













  • Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

    – S_whynot
    Jan 6 at 20:38











  • I have tried that. Doesn't seem to work. Any other ideas?

    – Question Mark
    Jan 6 at 20:49











  • You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

    – guiverc
    Jan 6 at 22:13











  • Will get back with the info. Trying Linux mint now to see if there's any difference

    – Question Mark
    Jan 6 at 22:15



















  • Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

    – S_whynot
    Jan 6 at 20:38











  • I have tried that. Doesn't seem to work. Any other ideas?

    – Question Mark
    Jan 6 at 20:49











  • You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

    – guiverc
    Jan 6 at 22:13











  • Will get back with the info. Trying Linux mint now to see if there's any difference

    – Question Mark
    Jan 6 at 22:15

















Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

– S_whynot
Jan 6 at 20:38





Perhaps missing drivers for your sound card. Something similar - askubuntu.com/questions/1042318/…

– S_whynot
Jan 6 at 20:38













I have tried that. Doesn't seem to work. Any other ideas?

– Question Mark
Jan 6 at 20:49





I have tried that. Doesn't seem to work. Any other ideas?

– Question Mark
Jan 6 at 20:49













You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

– guiverc
Jan 6 at 22:13





You haven't provided us with any information, and other distro's are off-topic here (just a note that discourages us in answering anyway when you go off-topic!). Is your sound card recognized? (sudo lshw -C sound" or list-hardware category sound). Have you looked in pavucontrol` (pulse audio volume control) to ensure it's not been disabled by a keystroke from you (happens to me semi-regularly on some keyboards)

– guiverc
Jan 6 at 22:13













Will get back with the info. Trying Linux mint now to see if there's any difference

– Question Mark
Jan 6 at 22:15





Will get back with the info. Trying Linux mint now to see if there's any difference

– Question Mark
Jan 6 at 22:15










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