Ubuntu 18.04.1 freezes when connecting to a second screen












3















Everything worked fine until yesterday :) I use a mini-DP to connect to my screen for over a year now. Now, when I connect the cable it recognizes it (so I see the Ubuntu background in the screen and can work in my laptop) but when I close the lid or set the monitor as the main screen (so as to work only from the monitor screen as I have been doing), the whole system freezes. Removing the cable does nothing. Only hard reboot (pressing continuously the power button) brings it up.



Kernel: 4.15.0-44-generic, on 18.04.1 LTS (Bionic).



I cannot get anything from dmesg because of the freeze, but some errors from /var/log/syslog that maybe can help:



kernel: [  495.245250] ACPI Error: Method parse/execution failed _GPE.XTBT, AE_ALREADY_EXISTS (20170831/psparse-550)
...
kernel: [ 495.308520] pci 0000:03:00.0: BAR 13: failed to assign [io size 0x2000]
...
gsd-color[1425]: no xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L device found: Failed to find output xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L
...
/usr/lib/gdm3/gdm-x-session[1974]: Errors from xkbcomp are not fatal to the X server
...
systemd-udevd[4191]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 1' failed with exit code 99.
...
gnome-shell[1216]: Failed to apply DRM plane transform 0: Permission denied
gnome-shell[1216]: Failed to read EDID from 'eDP-1': No such file or directory
gnome-shell[1216]: message repeated 3 times: [ Failed to read EDID from 'eDP-1': No such file or directory]
gsd-color[1425]: failed to set screen _ICC_PROFILE: Failed to open file â<80><9c>/home/john/.local/share/icc/edid-18e261c7e650a8a483510701873ac4e2.iccâ<80><9d>: Permission denied


Anyone else with the same problem? What do I have to do if this is a general issue to let Ubuntu developers know about it?










share|improve this question


















  • 1





    I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

    – Huseyin
    Jan 31 at 10:05






  • 1





    I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

    – Huseyin
    Jan 31 at 10:09













  • It seems like this bug has not been fixed yet.

    – d a i s y
    Jan 31 at 10:10











  • Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

    – John
    Jan 31 at 10:21











  • Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

    – d a i s y
    Jan 31 at 10:34


















3















Everything worked fine until yesterday :) I use a mini-DP to connect to my screen for over a year now. Now, when I connect the cable it recognizes it (so I see the Ubuntu background in the screen and can work in my laptop) but when I close the lid or set the monitor as the main screen (so as to work only from the monitor screen as I have been doing), the whole system freezes. Removing the cable does nothing. Only hard reboot (pressing continuously the power button) brings it up.



Kernel: 4.15.0-44-generic, on 18.04.1 LTS (Bionic).



I cannot get anything from dmesg because of the freeze, but some errors from /var/log/syslog that maybe can help:



kernel: [  495.245250] ACPI Error: Method parse/execution failed _GPE.XTBT, AE_ALREADY_EXISTS (20170831/psparse-550)
...
kernel: [ 495.308520] pci 0000:03:00.0: BAR 13: failed to assign [io size 0x2000]
...
gsd-color[1425]: no xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L device found: Failed to find output xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L
...
/usr/lib/gdm3/gdm-x-session[1974]: Errors from xkbcomp are not fatal to the X server
...
systemd-udevd[4191]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 1' failed with exit code 99.
...
gnome-shell[1216]: Failed to apply DRM plane transform 0: Permission denied
gnome-shell[1216]: Failed to read EDID from 'eDP-1': No such file or directory
gnome-shell[1216]: message repeated 3 times: [ Failed to read EDID from 'eDP-1': No such file or directory]
gsd-color[1425]: failed to set screen _ICC_PROFILE: Failed to open file â<80><9c>/home/john/.local/share/icc/edid-18e261c7e650a8a483510701873ac4e2.iccâ<80><9d>: Permission denied


Anyone else with the same problem? What do I have to do if this is a general issue to let Ubuntu developers know about it?










share|improve this question


















  • 1





    I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

    – Huseyin
    Jan 31 at 10:05






  • 1





    I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

    – Huseyin
    Jan 31 at 10:09













  • It seems like this bug has not been fixed yet.

    – d a i s y
    Jan 31 at 10:10











  • Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

    – John
    Jan 31 at 10:21











  • Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

    – d a i s y
    Jan 31 at 10:34
















3












3








3


2






Everything worked fine until yesterday :) I use a mini-DP to connect to my screen for over a year now. Now, when I connect the cable it recognizes it (so I see the Ubuntu background in the screen and can work in my laptop) but when I close the lid or set the monitor as the main screen (so as to work only from the monitor screen as I have been doing), the whole system freezes. Removing the cable does nothing. Only hard reboot (pressing continuously the power button) brings it up.



Kernel: 4.15.0-44-generic, on 18.04.1 LTS (Bionic).



I cannot get anything from dmesg because of the freeze, but some errors from /var/log/syslog that maybe can help:



kernel: [  495.245250] ACPI Error: Method parse/execution failed _GPE.XTBT, AE_ALREADY_EXISTS (20170831/psparse-550)
...
kernel: [ 495.308520] pci 0000:03:00.0: BAR 13: failed to assign [io size 0x2000]
...
gsd-color[1425]: no xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L device found: Failed to find output xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L
...
/usr/lib/gdm3/gdm-x-session[1974]: Errors from xkbcomp are not fatal to the X server
...
systemd-udevd[4191]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 1' failed with exit code 99.
...
gnome-shell[1216]: Failed to apply DRM plane transform 0: Permission denied
gnome-shell[1216]: Failed to read EDID from 'eDP-1': No such file or directory
gnome-shell[1216]: message repeated 3 times: [ Failed to read EDID from 'eDP-1': No such file or directory]
gsd-color[1425]: failed to set screen _ICC_PROFILE: Failed to open file â<80><9c>/home/john/.local/share/icc/edid-18e261c7e650a8a483510701873ac4e2.iccâ<80><9d>: Permission denied


Anyone else with the same problem? What do I have to do if this is a general issue to let Ubuntu developers know about it?










share|improve this question














Everything worked fine until yesterday :) I use a mini-DP to connect to my screen for over a year now. Now, when I connect the cable it recognizes it (so I see the Ubuntu background in the screen and can work in my laptop) but when I close the lid or set the monitor as the main screen (so as to work only from the monitor screen as I have been doing), the whole system freezes. Removing the cable does nothing. Only hard reboot (pressing continuously the power button) brings it up.



Kernel: 4.15.0-44-generic, on 18.04.1 LTS (Bionic).



I cannot get anything from dmesg because of the freeze, but some errors from /var/log/syslog that maybe can help:



kernel: [  495.245250] ACPI Error: Method parse/execution failed _GPE.XTBT, AE_ALREADY_EXISTS (20170831/psparse-550)
...
kernel: [ 495.308520] pci 0000:03:00.0: BAR 13: failed to assign [io size 0x2000]
...
gsd-color[1425]: no xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L device found: Failed to find output xrandr-Dell Inc.-DELL U2417H-5K9YD7AE224L
...
/usr/lib/gdm3/gdm-x-session[1974]: Errors from xkbcomp are not fatal to the X server
...
systemd-udevd[4191]: Process '/usr/sbin/alsactl -E HOME=/run/alsa restore 1' failed with exit code 99.
...
gnome-shell[1216]: Failed to apply DRM plane transform 0: Permission denied
gnome-shell[1216]: Failed to read EDID from 'eDP-1': No such file or directory
gnome-shell[1216]: message repeated 3 times: [ Failed to read EDID from 'eDP-1': No such file or directory]
gsd-color[1425]: failed to set screen _ICC_PROFILE: Failed to open file â<80><9c>/home/john/.local/share/icc/edid-18e261c7e650a8a483510701873ac4e2.iccâ<80><9d>: Permission denied


Anyone else with the same problem? What do I have to do if this is a general issue to let Ubuntu developers know about it?







18.04 display monitor bug-reporting displayport






share|improve this question













share|improve this question











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share|improve this question










asked Jan 31 at 10:02









JohnJohn

263




263








  • 1





    I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

    – Huseyin
    Jan 31 at 10:05






  • 1





    I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

    – Huseyin
    Jan 31 at 10:09













  • It seems like this bug has not been fixed yet.

    – d a i s y
    Jan 31 at 10:10











  • Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

    – John
    Jan 31 at 10:21











  • Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

    – d a i s y
    Jan 31 at 10:34
















  • 1





    I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

    – Huseyin
    Jan 31 at 10:05






  • 1





    I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

    – Huseyin
    Jan 31 at 10:09













  • It seems like this bug has not been fixed yet.

    – d a i s y
    Jan 31 at 10:10











  • Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

    – John
    Jan 31 at 10:21











  • Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

    – d a i s y
    Jan 31 at 10:34










1




1





I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

– Huseyin
Jan 31 at 10:05





I think you have similar problem with me. askubuntu.com/questions/1114052/paralel-monitor-problem

– Huseyin
Jan 31 at 10:05




1




1





I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

– Huseyin
Jan 31 at 10:09







I think is because of a bug in new update package. I am using 4.15.0-43-generic . please look here askubuntu.com/a/82144/139749

– Huseyin
Jan 31 at 10:09















It seems like this bug has not been fixed yet.

– d a i s y
Jan 31 at 10:10





It seems like this bug has not been fixed yet.

– d a i s y
Jan 31 at 10:10













Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

– John
Jan 31 at 10:21





Ok, so it seems it is known. Anything I can do to help with the developers' effort? Will they see this message for example?

– John
Jan 31 at 10:21













Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

– d a i s y
Jan 31 at 10:34







Please do consider Huseyin's comment as he said he had similar issue and also see this one too.

– d a i s y
Jan 31 at 10:34












1 Answer
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So, the issue is in the 4.15.0-44-generic kernel and has been solved in the 4.15.0-45-generic. To manually update, run:



sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade


And that fixes it.






share|improve this answer























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    So, the issue is in the 4.15.0-44-generic kernel and has been solved in the 4.15.0-45-generic. To manually update, run:



    sudo apt-get update
    sudo apt-get upgrade
    sudo apt-get dist-upgrade


    And that fixes it.






    share|improve this answer




























      1














      So, the issue is in the 4.15.0-44-generic kernel and has been solved in the 4.15.0-45-generic. To manually update, run:



      sudo apt-get update
      sudo apt-get upgrade
      sudo apt-get dist-upgrade


      And that fixes it.






      share|improve this answer


























        1












        1








        1







        So, the issue is in the 4.15.0-44-generic kernel and has been solved in the 4.15.0-45-generic. To manually update, run:



        sudo apt-get update
        sudo apt-get upgrade
        sudo apt-get dist-upgrade


        And that fixes it.






        share|improve this answer













        So, the issue is in the 4.15.0-44-generic kernel and has been solved in the 4.15.0-45-generic. To manually update, run:



        sudo apt-get update
        sudo apt-get upgrade
        sudo apt-get dist-upgrade


        And that fixes it.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Feb 4 at 8:31









        JohnJohn

        263




        263






























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