Crackling and feedback with Presonus AudioBox USB on 12.04












5














I'm using the Presonus AudioBox USB with the packaged microphone and headphones (AudioBox Studio Bundle with M7 High-Definition Condenser Microphone and HD7 Professional Monitoring Headphones).



I get a lot of feedback and loud crackle in my headphones during audio playback after about 10-20 seconds. It seems to happen at points in songs where the music suddenly becomes louder or the bass becomes more prevalent.



I checked connections and the same setup works fine in Windows 7. If there is any kind of tweaking I can do with my settings to fix this problem please let me know.



Thanks,
MD










share|improve this question
























  • To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
    – LiveWireBT
    Oct 1 '12 at 11:42










  • AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
    – Micah Drago
    Oct 1 '12 at 19:35










  • And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
    – Micah Drago
    Oct 1 '12 at 19:37










  • You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
    – LiveWireBT
    Oct 2 '12 at 7:40


















5














I'm using the Presonus AudioBox USB with the packaged microphone and headphones (AudioBox Studio Bundle with M7 High-Definition Condenser Microphone and HD7 Professional Monitoring Headphones).



I get a lot of feedback and loud crackle in my headphones during audio playback after about 10-20 seconds. It seems to happen at points in songs where the music suddenly becomes louder or the bass becomes more prevalent.



I checked connections and the same setup works fine in Windows 7. If there is any kind of tweaking I can do with my settings to fix this problem please let me know.



Thanks,
MD










share|improve this question
























  • To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
    – LiveWireBT
    Oct 1 '12 at 11:42










  • AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
    – Micah Drago
    Oct 1 '12 at 19:35










  • And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
    – Micah Drago
    Oct 1 '12 at 19:37










  • You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
    – LiveWireBT
    Oct 2 '12 at 7:40
















5












5








5







I'm using the Presonus AudioBox USB with the packaged microphone and headphones (AudioBox Studio Bundle with M7 High-Definition Condenser Microphone and HD7 Professional Monitoring Headphones).



I get a lot of feedback and loud crackle in my headphones during audio playback after about 10-20 seconds. It seems to happen at points in songs where the music suddenly becomes louder or the bass becomes more prevalent.



I checked connections and the same setup works fine in Windows 7. If there is any kind of tweaking I can do with my settings to fix this problem please let me know.



Thanks,
MD










share|improve this question















I'm using the Presonus AudioBox USB with the packaged microphone and headphones (AudioBox Studio Bundle with M7 High-Definition Condenser Microphone and HD7 Professional Monitoring Headphones).



I get a lot of feedback and loud crackle in my headphones during audio playback after about 10-20 seconds. It seems to happen at points in songs where the music suddenly becomes louder or the bass becomes more prevalent.



I checked connections and the same setup works fine in Windows 7. If there is any kind of tweaking I can do with my settings to fix this problem please let me know.



Thanks,
MD







drivers sound usb hardware






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Oct 1 '12 at 11:33









LiveWireBT

21.2k1770153




21.2k1770153










asked Oct 1 '12 at 7:51









Micah Drago

2612




2612












  • To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
    – LiveWireBT
    Oct 1 '12 at 11:42










  • AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
    – Micah Drago
    Oct 1 '12 at 19:35










  • And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
    – Micah Drago
    Oct 1 '12 at 19:37










  • You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
    – LiveWireBT
    Oct 2 '12 at 7:40




















  • To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
    – LiveWireBT
    Oct 1 '12 at 11:42










  • AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
    – Micah Drago
    Oct 1 '12 at 19:35










  • And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
    – Micah Drago
    Oct 1 '12 at 19:37










  • You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
    – LiveWireBT
    Oct 2 '12 at 7:40


















To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
– LiveWireBT
Oct 1 '12 at 11:42




To get you started: For recording there is an extra forum called linuxmusicians.com if you haven't already stumbled up on this.
– LiveWireBT
Oct 1 '12 at 11:42












AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
– Micah Drago
Oct 1 '12 at 19:35




AudioBox has trouble working correctly immediately on ANY Linux distro because there aren't AudioBox drivers for Linux. I've tried muting both input channels (though I only use the mic channel) and I've unplugged the microphone physically and had no luck with it.
– Micah Drago
Oct 1 '12 at 19:35












And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
– Micah Drago
Oct 1 '12 at 19:37




And what I mean by the music beginning to crackle is, for example, if I'm listening to a song with a soft intro, then 20 seconds in or whatever it brings heavy drums in and AS SOON as those louder sounds come in my headphones instantly sound like the speakers are blown. Before that, though, they have crystal clear sound quality.
– Micah Drago
Oct 1 '12 at 19:37












You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
– LiveWireBT
Oct 2 '12 at 7:40






You seem to mix things up. If there were no drivers for this audio interface then it wouldn't work at all, unless you installed them by yourself. Which will bring up the next questions: how and from where? Keep in mind that drivers don't have to be funny installers. I suppose you are using the default setup and playing 16bit/44.1kHz content on the default music player?
– LiveWireBT
Oct 2 '12 at 7:40












3 Answers
3






active

oldest

votes


















0














I have a similar problem with the Presonus Audiobox 1818. With Ubuntu 12.10 I had the issue appear often, but turning the card off and on (often a few times) would eventually fix it. With Ubuntu 13.04 I found no way of doing this. I installed Ubuntu 12.04.2 and it seems to work well all the time. I don't know exactly what the problem is with later versions.



Other things which may be affecting the behaviour of your card:




  • In Ivy Bridge machines, try using a USB 2.0 port, if available, instead of a USB 3.0 port. Your computer may have an option in the BIOS to switch the ports to USB 2.0 compatibility mode, which should do the trick too.

  • There are reports of Wi-Fi cards and other USB devices causing crackling in USB audio devices, so you may want to disable them temporarily to diagnose the problem.

  • There are reports that disabling Pulseaudio may work around crackling problems with USB audio.

  • Some bits of the set-up for real-time sound recording may be applicable here.


As for the driver stuff you mention in the comments: the Audiobox is a class-compliant USB audio device, which the Linux kernel supports without the need for any third-party drivers. Bear in mind that there are several reports of crackling problems with USB soundcards in the Presonus forums, even with Windows and OS X, so this issue is likely to be hardware-related in some obscure way.






share|improve this answer































    0














    I've had the same problem with my 44VSL. I spent hours uninstalling, reinstalling, trying legacy drivers. Always a crackle, then someone suggested I try a different USB cable in a different port.



    You'd be surprised. Just by swapping out the cable and plugging it into a USB 3.0 port (even though the Audiobox is only USB 2.0, the USB 3.0 ports on my PC have USB 2.0 speed boost), I now get a crisp sound from my digital piano, no matter how loud I turn it up.



    It might not work for you, but it's worth a shot. The Audiobox does seem to be very picky on it's connection to the PC.






    share|improve this answer





























      0














      Presonus Audiobox must be connected to an USB 1.0 or 2.0 port on linux. If you have USB 3.0 ports, you must disable XHCI on BIOS. If you can't disable 3.0 ports, try with an USB 2.0 HUB.



      Also, if you have audio glitches only when you turn on Phantom Power, you must set an external power source to your usb port, or connecting the device with a dual power usb cable to solve this issue.



      I have an Presonus Audiobox 2x2 connected to an old usb 2.0 HUB with external power and everything works fine. This issue it's related to the xhci driver.






      share|improve this answer





















        Your Answer








        StackExchange.ready(function() {
        var channelOptions = {
        tags: "".split(" "),
        id: "89"
        };
        initTagRenderer("".split(" "), "".split(" "), channelOptions);

        StackExchange.using("externalEditor", function() {
        // Have to fire editor after snippets, if snippets enabled
        if (StackExchange.settings.snippets.snippetsEnabled) {
        StackExchange.using("snippets", function() {
        createEditor();
        });
        }
        else {
        createEditor();
        }
        });

        function createEditor() {
        StackExchange.prepareEditor({
        heartbeatType: 'answer',
        autoActivateHeartbeat: false,
        convertImagesToLinks: true,
        noModals: true,
        showLowRepImageUploadWarning: true,
        reputationToPostImages: 10,
        bindNavPrevention: true,
        postfix: "",
        imageUploader: {
        brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
        contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
        allowUrls: true
        },
        onDemand: true,
        discardSelector: ".discard-answer"
        ,immediatelyShowMarkdownHelp:true
        });


        }
        });














        draft saved

        draft discarded


















        StackExchange.ready(
        function () {
        StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f195051%2fcrackling-and-feedback-with-presonus-audiobox-usb-on-12-04%23new-answer', 'question_page');
        }
        );

        Post as a guest















        Required, but never shown

























        3 Answers
        3






        active

        oldest

        votes








        3 Answers
        3






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        0














        I have a similar problem with the Presonus Audiobox 1818. With Ubuntu 12.10 I had the issue appear often, but turning the card off and on (often a few times) would eventually fix it. With Ubuntu 13.04 I found no way of doing this. I installed Ubuntu 12.04.2 and it seems to work well all the time. I don't know exactly what the problem is with later versions.



        Other things which may be affecting the behaviour of your card:




        • In Ivy Bridge machines, try using a USB 2.0 port, if available, instead of a USB 3.0 port. Your computer may have an option in the BIOS to switch the ports to USB 2.0 compatibility mode, which should do the trick too.

        • There are reports of Wi-Fi cards and other USB devices causing crackling in USB audio devices, so you may want to disable them temporarily to diagnose the problem.

        • There are reports that disabling Pulseaudio may work around crackling problems with USB audio.

        • Some bits of the set-up for real-time sound recording may be applicable here.


        As for the driver stuff you mention in the comments: the Audiobox is a class-compliant USB audio device, which the Linux kernel supports without the need for any third-party drivers. Bear in mind that there are several reports of crackling problems with USB soundcards in the Presonus forums, even with Windows and OS X, so this issue is likely to be hardware-related in some obscure way.






        share|improve this answer




























          0














          I have a similar problem with the Presonus Audiobox 1818. With Ubuntu 12.10 I had the issue appear often, but turning the card off and on (often a few times) would eventually fix it. With Ubuntu 13.04 I found no way of doing this. I installed Ubuntu 12.04.2 and it seems to work well all the time. I don't know exactly what the problem is with later versions.



          Other things which may be affecting the behaviour of your card:




          • In Ivy Bridge machines, try using a USB 2.0 port, if available, instead of a USB 3.0 port. Your computer may have an option in the BIOS to switch the ports to USB 2.0 compatibility mode, which should do the trick too.

          • There are reports of Wi-Fi cards and other USB devices causing crackling in USB audio devices, so you may want to disable them temporarily to diagnose the problem.

          • There are reports that disabling Pulseaudio may work around crackling problems with USB audio.

          • Some bits of the set-up for real-time sound recording may be applicable here.


          As for the driver stuff you mention in the comments: the Audiobox is a class-compliant USB audio device, which the Linux kernel supports without the need for any third-party drivers. Bear in mind that there are several reports of crackling problems with USB soundcards in the Presonus forums, even with Windows and OS X, so this issue is likely to be hardware-related in some obscure way.






          share|improve this answer


























            0












            0








            0






            I have a similar problem with the Presonus Audiobox 1818. With Ubuntu 12.10 I had the issue appear often, but turning the card off and on (often a few times) would eventually fix it. With Ubuntu 13.04 I found no way of doing this. I installed Ubuntu 12.04.2 and it seems to work well all the time. I don't know exactly what the problem is with later versions.



            Other things which may be affecting the behaviour of your card:




            • In Ivy Bridge machines, try using a USB 2.0 port, if available, instead of a USB 3.0 port. Your computer may have an option in the BIOS to switch the ports to USB 2.0 compatibility mode, which should do the trick too.

            • There are reports of Wi-Fi cards and other USB devices causing crackling in USB audio devices, so you may want to disable them temporarily to diagnose the problem.

            • There are reports that disabling Pulseaudio may work around crackling problems with USB audio.

            • Some bits of the set-up for real-time sound recording may be applicable here.


            As for the driver stuff you mention in the comments: the Audiobox is a class-compliant USB audio device, which the Linux kernel supports without the need for any third-party drivers. Bear in mind that there are several reports of crackling problems with USB soundcards in the Presonus forums, even with Windows and OS X, so this issue is likely to be hardware-related in some obscure way.






            share|improve this answer














            I have a similar problem with the Presonus Audiobox 1818. With Ubuntu 12.10 I had the issue appear often, but turning the card off and on (often a few times) would eventually fix it. With Ubuntu 13.04 I found no way of doing this. I installed Ubuntu 12.04.2 and it seems to work well all the time. I don't know exactly what the problem is with later versions.



            Other things which may be affecting the behaviour of your card:




            • In Ivy Bridge machines, try using a USB 2.0 port, if available, instead of a USB 3.0 port. Your computer may have an option in the BIOS to switch the ports to USB 2.0 compatibility mode, which should do the trick too.

            • There are reports of Wi-Fi cards and other USB devices causing crackling in USB audio devices, so you may want to disable them temporarily to diagnose the problem.

            • There are reports that disabling Pulseaudio may work around crackling problems with USB audio.

            • Some bits of the set-up for real-time sound recording may be applicable here.


            As for the driver stuff you mention in the comments: the Audiobox is a class-compliant USB audio device, which the Linux kernel supports without the need for any third-party drivers. Bear in mind that there are several reports of crackling problems with USB soundcards in the Presonus forums, even with Windows and OS X, so this issue is likely to be hardware-related in some obscure way.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Apr 13 '17 at 12:24









            Community

            1




            1










            answered Oct 25 '12 at 12:04









            pablomme

            4,16022031




            4,16022031

























                0














                I've had the same problem with my 44VSL. I spent hours uninstalling, reinstalling, trying legacy drivers. Always a crackle, then someone suggested I try a different USB cable in a different port.



                You'd be surprised. Just by swapping out the cable and plugging it into a USB 3.0 port (even though the Audiobox is only USB 2.0, the USB 3.0 ports on my PC have USB 2.0 speed boost), I now get a crisp sound from my digital piano, no matter how loud I turn it up.



                It might not work for you, but it's worth a shot. The Audiobox does seem to be very picky on it's connection to the PC.






                share|improve this answer


























                  0














                  I've had the same problem with my 44VSL. I spent hours uninstalling, reinstalling, trying legacy drivers. Always a crackle, then someone suggested I try a different USB cable in a different port.



                  You'd be surprised. Just by swapping out the cable and plugging it into a USB 3.0 port (even though the Audiobox is only USB 2.0, the USB 3.0 ports on my PC have USB 2.0 speed boost), I now get a crisp sound from my digital piano, no matter how loud I turn it up.



                  It might not work for you, but it's worth a shot. The Audiobox does seem to be very picky on it's connection to the PC.






                  share|improve this answer
























                    0












                    0








                    0






                    I've had the same problem with my 44VSL. I spent hours uninstalling, reinstalling, trying legacy drivers. Always a crackle, then someone suggested I try a different USB cable in a different port.



                    You'd be surprised. Just by swapping out the cable and plugging it into a USB 3.0 port (even though the Audiobox is only USB 2.0, the USB 3.0 ports on my PC have USB 2.0 speed boost), I now get a crisp sound from my digital piano, no matter how loud I turn it up.



                    It might not work for you, but it's worth a shot. The Audiobox does seem to be very picky on it's connection to the PC.






                    share|improve this answer












                    I've had the same problem with my 44VSL. I spent hours uninstalling, reinstalling, trying legacy drivers. Always a crackle, then someone suggested I try a different USB cable in a different port.



                    You'd be surprised. Just by swapping out the cable and plugging it into a USB 3.0 port (even though the Audiobox is only USB 2.0, the USB 3.0 ports on my PC have USB 2.0 speed boost), I now get a crisp sound from my digital piano, no matter how loud I turn it up.



                    It might not work for you, but it's worth a shot. The Audiobox does seem to be very picky on it's connection to the PC.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Nov 17 '13 at 6:18









                    Jake Cooper

                    1




                    1























                        0














                        Presonus Audiobox must be connected to an USB 1.0 or 2.0 port on linux. If you have USB 3.0 ports, you must disable XHCI on BIOS. If you can't disable 3.0 ports, try with an USB 2.0 HUB.



                        Also, if you have audio glitches only when you turn on Phantom Power, you must set an external power source to your usb port, or connecting the device with a dual power usb cable to solve this issue.



                        I have an Presonus Audiobox 2x2 connected to an old usb 2.0 HUB with external power and everything works fine. This issue it's related to the xhci driver.






                        share|improve this answer


























                          0














                          Presonus Audiobox must be connected to an USB 1.0 or 2.0 port on linux. If you have USB 3.0 ports, you must disable XHCI on BIOS. If you can't disable 3.0 ports, try with an USB 2.0 HUB.



                          Also, if you have audio glitches only when you turn on Phantom Power, you must set an external power source to your usb port, or connecting the device with a dual power usb cable to solve this issue.



                          I have an Presonus Audiobox 2x2 connected to an old usb 2.0 HUB with external power and everything works fine. This issue it's related to the xhci driver.






                          share|improve this answer
























                            0












                            0








                            0






                            Presonus Audiobox must be connected to an USB 1.0 or 2.0 port on linux. If you have USB 3.0 ports, you must disable XHCI on BIOS. If you can't disable 3.0 ports, try with an USB 2.0 HUB.



                            Also, if you have audio glitches only when you turn on Phantom Power, you must set an external power source to your usb port, or connecting the device with a dual power usb cable to solve this issue.



                            I have an Presonus Audiobox 2x2 connected to an old usb 2.0 HUB with external power and everything works fine. This issue it's related to the xhci driver.






                            share|improve this answer












                            Presonus Audiobox must be connected to an USB 1.0 or 2.0 port on linux. If you have USB 3.0 ports, you must disable XHCI on BIOS. If you can't disable 3.0 ports, try with an USB 2.0 HUB.



                            Also, if you have audio glitches only when you turn on Phantom Power, you must set an external power source to your usb port, or connecting the device with a dual power usb cable to solve this issue.



                            I have an Presonus Audiobox 2x2 connected to an old usb 2.0 HUB with external power and everything works fine. This issue it's related to the xhci driver.







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered Jan 15 '16 at 20:47









                            N.Stamm

                            1




                            1






























                                draft saved

                                draft discarded




















































                                Thanks for contributing an answer to Ask Ubuntu!


                                • Please be sure to answer the question. Provide details and share your research!

                                But avoid



                                • Asking for help, clarification, or responding to other answers.

                                • Making statements based on opinion; back them up with references or personal experience.


                                To learn more, see our tips on writing great answers.





                                Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


                                Please pay close attention to the following guidance:


                                • Please be sure to answer the question. Provide details and share your research!

                                But avoid



                                • Asking for help, clarification, or responding to other answers.

                                • Making statements based on opinion; back them up with references or personal experience.


                                To learn more, see our tips on writing great answers.




                                draft saved


                                draft discarded














                                StackExchange.ready(
                                function () {
                                StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f195051%2fcrackling-and-feedback-with-presonus-audiobox-usb-on-12-04%23new-answer', 'question_page');
                                }
                                );

                                Post as a guest















                                Required, but never shown





















































                                Required, but never shown














                                Required, but never shown












                                Required, but never shown







                                Required, but never shown

































                                Required, but never shown














                                Required, but never shown












                                Required, but never shown







                                Required, but never shown







                                Popular posts from this blog

                                Human spaceflight

                                Can not write log (Is /dev/pts mounted?) - openpty in Ubuntu-on-Windows?

                                張江高科駅