USB 3.0 works slow as USB 2.0 in Ubuntu












2















I bought a USB 3.0 PCIe card and an external 3TB Western Digital USB 3.0 HDD. One partition is NTFS, and another is EXT4, but this is in regards to transferring to the EXT4 partition.



Speeds run between 26-38MB/s.



I am running 14.04, but am backing up my info ATM so I can install 14.10 on the new SSD I just bought.



lspci:



00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IB (ICH9) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
01:00.0 VGA compatible controller: NVIDIA Corporation G96 [GeForce 9500 GT] (rev a1)
02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)
06:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)


lspci | grep "USB 3"



04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)


lsusb



Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 002: ID 1058:107c Western Digital Technologies, Inc.
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 07d1:3300 D-Link System DWA-130 802.11n Wireless N Adapter(rev.E) [Realtek RTL8191SU]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


lsusb -t



/:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M
/: Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
|__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
|__ Port 3: Dev 2, If 0, Class=Vendor Specific Class, Driver=r8712u, 480M


I don't really know what to do with this, any help would be much appreciated. I provided the above few commands as I figured that would be a good starting point.










share|improve this question

























  • Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

    – honza-kasik
    Jan 1 '15 at 20:58











  • askubuntu.com/a/500562/237134

    – mchid
    Jan 2 '15 at 5:20











  • askubuntu.com/a/167689/167115

    – mchid
    Jan 2 '15 at 5:20
















2















I bought a USB 3.0 PCIe card and an external 3TB Western Digital USB 3.0 HDD. One partition is NTFS, and another is EXT4, but this is in regards to transferring to the EXT4 partition.



Speeds run between 26-38MB/s.



I am running 14.04, but am backing up my info ATM so I can install 14.10 on the new SSD I just bought.



lspci:



00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IB (ICH9) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
01:00.0 VGA compatible controller: NVIDIA Corporation G96 [GeForce 9500 GT] (rev a1)
02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)
06:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)


lspci | grep "USB 3"



04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)


lsusb



Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 002: ID 1058:107c Western Digital Technologies, Inc.
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 07d1:3300 D-Link System DWA-130 802.11n Wireless N Adapter(rev.E) [Realtek RTL8191SU]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


lsusb -t



/:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M
/: Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
|__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
|__ Port 3: Dev 2, If 0, Class=Vendor Specific Class, Driver=r8712u, 480M


I don't really know what to do with this, any help would be much appreciated. I provided the above few commands as I figured that would be a good starting point.










share|improve this question

























  • Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

    – honza-kasik
    Jan 1 '15 at 20:58











  • askubuntu.com/a/500562/237134

    – mchid
    Jan 2 '15 at 5:20











  • askubuntu.com/a/167689/167115

    – mchid
    Jan 2 '15 at 5:20














2












2








2








I bought a USB 3.0 PCIe card and an external 3TB Western Digital USB 3.0 HDD. One partition is NTFS, and another is EXT4, but this is in regards to transferring to the EXT4 partition.



Speeds run between 26-38MB/s.



I am running 14.04, but am backing up my info ATM so I can install 14.10 on the new SSD I just bought.



lspci:



00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IB (ICH9) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
01:00.0 VGA compatible controller: NVIDIA Corporation G96 [GeForce 9500 GT] (rev a1)
02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)
06:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)


lspci | grep "USB 3"



04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)


lsusb



Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 002: ID 1058:107c Western Digital Technologies, Inc.
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 07d1:3300 D-Link System DWA-130 802.11n Wireless N Adapter(rev.E) [Realtek RTL8191SU]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


lsusb -t



/:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M
/: Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
|__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
|__ Port 3: Dev 2, If 0, Class=Vendor Specific Class, Driver=r8712u, 480M


I don't really know what to do with this, any help would be much appreciated. I provided the above few commands as I figured that would be a good starting point.










share|improve this question
















I bought a USB 3.0 PCIe card and an external 3TB Western Digital USB 3.0 HDD. One partition is NTFS, and another is EXT4, but this is in regards to transferring to the EXT4 partition.



Speeds run between 26-38MB/s.



I am running 14.04, but am backing up my info ATM so I can install 14.10 on the new SSD I just bought.



lspci:



00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation 82G33/G31/P35/P31 Express PCI Express Root Port (rev 02)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IB (ICH9) LPC Interface Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801IB (ICH9) 2 port SATA Controller [IDE mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
00:1f.5 IDE interface: Intel Corporation 82801I (ICH9 Family) 2 port SATA Controller [IDE mode] (rev 02)
01:00.0 VGA compatible controller: NVIDIA Corporation G96 [GeForce 9500 GT] (rev a1)
02:00.0 Ethernet controller: Qualcomm Atheros Attansic L1 Gigabit Ethernet (rev b0)
03:00.0 SATA controller: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
03:00.1 IDE interface: JMicron Technology Corp. JMB363 SATA/IDE Controller (rev 03)
04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)
06:03.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)


lspci | grep "USB 3"



04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)


lsusb



Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 002: ID 1058:107c Western Digital Technologies, Inc.
Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 07d1:3300 D-Link System DWA-130 802.11n Wireless N Adapter(rev.E) [Realtek RTL8191SU]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


lsusb -t



/:  Bus 10.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 09.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M
/: Bus 08.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
|__ Port 2: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
|__ Port 2: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=uhci_hcd/2p, 12M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
|__ Port 3: Dev 2, If 0, Class=Vendor Specific Class, Driver=r8712u, 480M


I don't really know what to do with this, any help would be much appreciated. I provided the above few commands as I figured that would be a good starting point.







usb usb-storage






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 1 '15 at 22:37









Wolverine

627413




627413










asked Jan 1 '15 at 20:12









kingcobra668kingcobra668

2113




2113













  • Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

    – honza-kasik
    Jan 1 '15 at 20:58











  • askubuntu.com/a/500562/237134

    – mchid
    Jan 2 '15 at 5:20











  • askubuntu.com/a/167689/167115

    – mchid
    Jan 2 '15 at 5:20



















  • Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

    – honza-kasik
    Jan 1 '15 at 20:58











  • askubuntu.com/a/500562/237134

    – mchid
    Jan 2 '15 at 5:20











  • askubuntu.com/a/167689/167115

    – mchid
    Jan 2 '15 at 5:20

















Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

– honza-kasik
Jan 1 '15 at 20:58





Welcome to Ask Ubuntu! Did you try to measure your external HDD speed on another computer equipped with USB 3.0? Did you try that PCIe card in another computer?

– honza-kasik
Jan 1 '15 at 20:58













askubuntu.com/a/500562/237134

– mchid
Jan 2 '15 at 5:20





askubuntu.com/a/500562/237134

– mchid
Jan 2 '15 at 5:20













askubuntu.com/a/167689/167115

– mchid
Jan 2 '15 at 5:20





askubuntu.com/a/167689/167115

– mchid
Jan 2 '15 at 5:20










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I suspect dirty or poor quality connectors are at fault. Either that or you are are using an extension cable rated only for USB-2 speeds. As you've probably noticed by now A-type USB connectors look the same on the exterior whether they are designed for USB2 or USB3. As this clever picture shows, there are four additional connectors in A-type USB3 connectors. it seems to me that if such connectors were not plugged in all way, possibly due to obstruction around the case of a laptop or a misaligned shield on a desktop, then it would almost certainly connect only at USB 2.0 speeds.






share|improve this answer
























  • The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

    – kingcobra668
    Jan 3 '15 at 21:35











  • Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

    – gyropyge
    Jan 4 '15 at 6:08











  • The card has blue usb ports and both ends of the cable are blue.

    – kingcobra668
    Jan 13 '15 at 3:03











  • As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

    – gyropyge
    Jan 13 '15 at 9:43











  • It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

    – kingcobra668
    Feb 5 '15 at 22:54











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I suspect dirty or poor quality connectors are at fault. Either that or you are are using an extension cable rated only for USB-2 speeds. As you've probably noticed by now A-type USB connectors look the same on the exterior whether they are designed for USB2 or USB3. As this clever picture shows, there are four additional connectors in A-type USB3 connectors. it seems to me that if such connectors were not plugged in all way, possibly due to obstruction around the case of a laptop or a misaligned shield on a desktop, then it would almost certainly connect only at USB 2.0 speeds.






share|improve this answer
























  • The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

    – kingcobra668
    Jan 3 '15 at 21:35











  • Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

    – gyropyge
    Jan 4 '15 at 6:08











  • The card has blue usb ports and both ends of the cable are blue.

    – kingcobra668
    Jan 13 '15 at 3:03











  • As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

    – gyropyge
    Jan 13 '15 at 9:43











  • It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

    – kingcobra668
    Feb 5 '15 at 22:54
















0














I suspect dirty or poor quality connectors are at fault. Either that or you are are using an extension cable rated only for USB-2 speeds. As you've probably noticed by now A-type USB connectors look the same on the exterior whether they are designed for USB2 or USB3. As this clever picture shows, there are four additional connectors in A-type USB3 connectors. it seems to me that if such connectors were not plugged in all way, possibly due to obstruction around the case of a laptop or a misaligned shield on a desktop, then it would almost certainly connect only at USB 2.0 speeds.






share|improve this answer
























  • The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

    – kingcobra668
    Jan 3 '15 at 21:35











  • Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

    – gyropyge
    Jan 4 '15 at 6:08











  • The card has blue usb ports and both ends of the cable are blue.

    – kingcobra668
    Jan 13 '15 at 3:03











  • As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

    – gyropyge
    Jan 13 '15 at 9:43











  • It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

    – kingcobra668
    Feb 5 '15 at 22:54














0












0








0







I suspect dirty or poor quality connectors are at fault. Either that or you are are using an extension cable rated only for USB-2 speeds. As you've probably noticed by now A-type USB connectors look the same on the exterior whether they are designed for USB2 or USB3. As this clever picture shows, there are four additional connectors in A-type USB3 connectors. it seems to me that if such connectors were not plugged in all way, possibly due to obstruction around the case of a laptop or a misaligned shield on a desktop, then it would almost certainly connect only at USB 2.0 speeds.






share|improve this answer













I suspect dirty or poor quality connectors are at fault. Either that or you are are using an extension cable rated only for USB-2 speeds. As you've probably noticed by now A-type USB connectors look the same on the exterior whether they are designed for USB2 or USB3. As this clever picture shows, there are four additional connectors in A-type USB3 connectors. it seems to me that if such connectors were not plugged in all way, possibly due to obstruction around the case of a laptop or a misaligned shield on a desktop, then it would almost certainly connect only at USB 2.0 speeds.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 1 '15 at 21:59









gyropygegyropyge

1,9401810




1,9401810













  • The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

    – kingcobra668
    Jan 3 '15 at 21:35











  • Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

    – gyropyge
    Jan 4 '15 at 6:08











  • The card has blue usb ports and both ends of the cable are blue.

    – kingcobra668
    Jan 13 '15 at 3:03











  • As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

    – gyropyge
    Jan 13 '15 at 9:43











  • It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

    – kingcobra668
    Feb 5 '15 at 22:54



















  • The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

    – kingcobra668
    Jan 3 '15 at 21:35











  • Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

    – gyropyge
    Jan 4 '15 at 6:08











  • The card has blue usb ports and both ends of the cable are blue.

    – kingcobra668
    Jan 13 '15 at 3:03











  • As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

    – gyropyge
    Jan 13 '15 at 9:43











  • It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

    – kingcobra668
    Feb 5 '15 at 22:54

















The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

– kingcobra668
Jan 3 '15 at 21:35





The Western Digital External Drive came with its own 3.0 USB cable. It is new, and clean. The PCIe card is clean. It is connected firmly.

– kingcobra668
Jan 3 '15 at 21:35













Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

– gyropyge
Jan 4 '15 at 6:08





Most computers sporting USB3 ports designate those ports by making them blue in color. Some manufacturers do not use color to identify them. You may want to make extra sure you are actually using a usb 3.0 port

– gyropyge
Jan 4 '15 at 6:08













The card has blue usb ports and both ends of the cable are blue.

– kingcobra668
Jan 13 '15 at 3:03





The card has blue usb ports and both ends of the cable are blue.

– kingcobra668
Jan 13 '15 at 3:03













As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

– gyropyge
Jan 13 '15 at 9:43





As far as I understand these things, Ubuntu tends to support usb 3.0. It might be a misbehaving driver as you appear to suspect, or something could be broken, but neither of those explanations appeal to me. About the only other explanation I can imagine is that the hard drive in the external case simply has lack lustre performance, which could be the situation, especially if it is in poor condition internally. Have you run any tests on the drive itself?

– gyropyge
Jan 13 '15 at 9:43













It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

– kingcobra668
Feb 5 '15 at 22:54





It's a brand new WD Elements, but I have not run any tests. What sort of tests should I run?

– kingcobra668
Feb 5 '15 at 22:54


















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