Ubuntu 18.04: Missing Problem Reporting option in Privacy Settings












7















I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.



To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.



Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.




  • Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS


  • How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS


  • How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS



Settings Screenshot



How can I get that option back?










share|improve this question





























    7















    I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.



    To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.



    Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.




    • Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS


    • How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS


    • How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS



    Settings Screenshot



    How can I get that option back?










    share|improve this question



























      7












      7








      7


      2






      I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.



      To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.



      Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.




      • Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS


      • How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS


      • How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS



      Settings Screenshot



      How can I get that option back?










      share|improve this question
















      I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.



      To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.



      Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.




      • Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS


      • How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS


      • How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS



      Settings Screenshot



      How can I get that option back?







      18.04 settings privacy






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jan 15 at 18:13









      Kulfy

      4,34051442




      4,34051442










      asked Dec 21 '18 at 8:39









      DaniCeeDaniCee

      842212




      842212






















          2 Answers
          2






          active

          oldest

          votes


















          1





          +100









          How this would have happened or methods to reproduce the problem.





          • Add Pop!_OS repository using:



            sudo add-apt-repository ppa:system76/pop



          • Upgrade the system or upgrade/reinstall gnome-control-center. Use:



            sudo apt upgrade


            or



            sudo apt install gnome-control-center



          What happened?



          In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).



          So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy

          What to do?



          The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center



          sudo add-apt-repository --remove ppa:system76/pop
          sudo apt autoremove gnome-control-center
          sudo apt install gnome-control-center


          Note: Don't use sudo apt install --reinstall gnome-control-center since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded. Moreover packages installed via Pop!_OS's repository will be there even after removing repository unless explicitly removed. So don't worry about icons and themes, you can still use that.






          share|improve this answer


























          • Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

            – DaniCee
            Jan 16 at 2:03



















          3














          Try to sanitize apt cache.



          sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove


          Then try to purge and reinstall fixing broken and missing packages.



          sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center





          share|improve this answer
























          • The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

            – DaniCee
            Jan 14 at 1:46













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          2 Answers
          2






          active

          oldest

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          2 Answers
          2






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          1





          +100









          How this would have happened or methods to reproduce the problem.





          • Add Pop!_OS repository using:



            sudo add-apt-repository ppa:system76/pop



          • Upgrade the system or upgrade/reinstall gnome-control-center. Use:



            sudo apt upgrade


            or



            sudo apt install gnome-control-center



          What happened?



          In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).



          So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy

          What to do?



          The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center



          sudo add-apt-repository --remove ppa:system76/pop
          sudo apt autoremove gnome-control-center
          sudo apt install gnome-control-center


          Note: Don't use sudo apt install --reinstall gnome-control-center since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded. Moreover packages installed via Pop!_OS's repository will be there even after removing repository unless explicitly removed. So don't worry about icons and themes, you can still use that.






          share|improve this answer


























          • Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

            – DaniCee
            Jan 16 at 2:03
















          1





          +100









          How this would have happened or methods to reproduce the problem.





          • Add Pop!_OS repository using:



            sudo add-apt-repository ppa:system76/pop



          • Upgrade the system or upgrade/reinstall gnome-control-center. Use:



            sudo apt upgrade


            or



            sudo apt install gnome-control-center



          What happened?



          In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).



          So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy

          What to do?



          The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center



          sudo add-apt-repository --remove ppa:system76/pop
          sudo apt autoremove gnome-control-center
          sudo apt install gnome-control-center


          Note: Don't use sudo apt install --reinstall gnome-control-center since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded. Moreover packages installed via Pop!_OS's repository will be there even after removing repository unless explicitly removed. So don't worry about icons and themes, you can still use that.






          share|improve this answer


























          • Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

            – DaniCee
            Jan 16 at 2:03














          1





          +100







          1





          +100



          1




          +100





          How this would have happened or methods to reproduce the problem.





          • Add Pop!_OS repository using:



            sudo add-apt-repository ppa:system76/pop



          • Upgrade the system or upgrade/reinstall gnome-control-center. Use:



            sudo apt upgrade


            or



            sudo apt install gnome-control-center



          What happened?



          In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).



          So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy

          What to do?



          The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center



          sudo add-apt-repository --remove ppa:system76/pop
          sudo apt autoremove gnome-control-center
          sudo apt install gnome-control-center


          Note: Don't use sudo apt install --reinstall gnome-control-center since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded. Moreover packages installed via Pop!_OS's repository will be there even after removing repository unless explicitly removed. So don't worry about icons and themes, you can still use that.






          share|improve this answer















          How this would have happened or methods to reproduce the problem.





          • Add Pop!_OS repository using:



            sudo add-apt-repository ppa:system76/pop



          • Upgrade the system or upgrade/reinstall gnome-control-center. Use:



            sudo apt upgrade


            or



            sudo apt install gnome-control-center



          What happened?



          In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).



          So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy

          What to do?



          The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center



          sudo add-apt-repository --remove ppa:system76/pop
          sudo apt autoremove gnome-control-center
          sudo apt install gnome-control-center


          Note: Don't use sudo apt install --reinstall gnome-control-center since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded. Moreover packages installed via Pop!_OS's repository will be there even after removing repository unless explicitly removed. So don't worry about icons and themes, you can still use that.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Jan 16 at 13:05

























          answered Jan 15 at 18:03









          KulfyKulfy

          4,34051442




          4,34051442













          • Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

            – DaniCee
            Jan 16 at 2:03



















          • Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

            – DaniCee
            Jan 16 at 2:03

















          Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

          – DaniCee
          Jan 16 at 2:03





          Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?

          – DaniCee
          Jan 16 at 2:03













          3














          Try to sanitize apt cache.



          sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove


          Then try to purge and reinstall fixing broken and missing packages.



          sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center





          share|improve this answer
























          • The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

            – DaniCee
            Jan 14 at 1:46


















          3














          Try to sanitize apt cache.



          sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove


          Then try to purge and reinstall fixing broken and missing packages.



          sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center





          share|improve this answer
























          • The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

            – DaniCee
            Jan 14 at 1:46
















          3












          3








          3







          Try to sanitize apt cache.



          sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove


          Then try to purge and reinstall fixing broken and missing packages.



          sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center





          share|improve this answer













          Try to sanitize apt cache.



          sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove


          Then try to purge and reinstall fixing broken and missing packages.



          sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center






          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jan 12 at 22:26









          linux64kblinux64kb

          610512




          610512













          • The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

            – DaniCee
            Jan 14 at 1:46





















          • The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

            – DaniCee
            Jan 14 at 1:46



















          The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

          – DaniCee
          Jan 14 at 1:46







          The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions

          – DaniCee
          Jan 14 at 1:46




















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