System running in low-graphics mode on Dell system after software update












0














I'm using a Ubuntu pre-installed Dell system equipped with AMD graphics, and it is running a Ubuntu 16.04.
After a on-line update by sudo apt upgrade and reboot, I found my system is running in low-graphics mode and cannot login to the Ubuntu desktop successfully.



enter image description here










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  • This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
    – Alex Lowe
    7 hours ago






  • 3




    Possible duplicate of How to fix "The system is running in low-graphics mode" error?
    – karel
    7 hours ago










  • @karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
    – Alex Lowe
    7 hours ago










  • @AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
    – karel
    7 hours ago












  • @karel Ok that makes more sense. Thanks for the clarification :)
    – Alex Lowe
    7 hours ago
















0














I'm using a Ubuntu pre-installed Dell system equipped with AMD graphics, and it is running a Ubuntu 16.04.
After a on-line update by sudo apt upgrade and reboot, I found my system is running in low-graphics mode and cannot login to the Ubuntu desktop successfully.



enter image description here










share|improve this question









New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




















  • This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
    – Alex Lowe
    7 hours ago






  • 3




    Possible duplicate of How to fix "The system is running in low-graphics mode" error?
    – karel
    7 hours ago










  • @karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
    – Alex Lowe
    7 hours ago










  • @AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
    – karel
    7 hours ago












  • @karel Ok that makes more sense. Thanks for the clarification :)
    – Alex Lowe
    7 hours ago














0












0








0







I'm using a Ubuntu pre-installed Dell system equipped with AMD graphics, and it is running a Ubuntu 16.04.
After a on-line update by sudo apt upgrade and reboot, I found my system is running in low-graphics mode and cannot login to the Ubuntu desktop successfully.



enter image description here










share|improve this question









New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I'm using a Ubuntu pre-installed Dell system equipped with AMD graphics, and it is running a Ubuntu 16.04.
After a on-line update by sudo apt upgrade and reboot, I found my system is running in low-graphics mode and cannot login to the Ubuntu desktop successfully.



enter image description here







16.04 updates graphics dell amd-graphics






share|improve this question









New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 7 hours ago









karel

56.7k11126145




56.7k11126145






New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 7 hours ago









Vic Liu

1




1




New contributor




Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Vic Liu is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












  • This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
    – Alex Lowe
    7 hours ago






  • 3




    Possible duplicate of How to fix "The system is running in low-graphics mode" error?
    – karel
    7 hours ago










  • @karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
    – Alex Lowe
    7 hours ago










  • @AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
    – karel
    7 hours ago












  • @karel Ok that makes more sense. Thanks for the clarification :)
    – Alex Lowe
    7 hours ago


















  • This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
    – Alex Lowe
    7 hours ago






  • 3




    Possible duplicate of How to fix "The system is running in low-graphics mode" error?
    – karel
    7 hours ago










  • @karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
    – Alex Lowe
    7 hours ago










  • @AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
    – karel
    7 hours ago












  • @karel Ok that makes more sense. Thanks for the clarification :)
    – Alex Lowe
    7 hours ago
















This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
– Alex Lowe
7 hours ago




This question has a whole bunch of answers that may be useful in your situation. The most promising answer out of them all may be this one. Let me know if that solution works or not :-)
– Alex Lowe
7 hours ago




3




3




Possible duplicate of How to fix "The system is running in low-graphics mode" error?
– karel
7 hours ago




Possible duplicate of How to fix "The system is running in low-graphics mode" error?
– karel
7 hours ago












@karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
– Alex Lowe
7 hours ago




@karel This answer is not out-of-date because the person who asked the question is using Ubuntu 16.04 and not 18.04 or greater.
– Alex Lowe
7 hours ago












@AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
– karel
7 hours ago






@AlexLowe The fglrx answer is out of date for Ubuntu 16.04 because fglrx has been discontinued in 16.04 and later in favor of the built-in AMD driver.
– karel
7 hours ago














@karel Ok that makes more sense. Thanks for the clarification :)
– Alex Lowe
7 hours ago




@karel Ok that makes more sense. Thanks for the clarification :)
– Alex Lowe
7 hours ago










1 Answer
1






active

oldest

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0














Users of Dell systems equipped with AMD graphics components running Ubuntu 16.04 may encounter system boot failure after carrying out an on-line update and it could be caused by the following 2 things:



Cause 1: The needed soft links in files under /usr/lib/x86_64-linux-gnu/dri/ by the existing amdgpu dkms were overwritten by the mesa related packages in the update process, which results in a broken amdgpu driver.



Cause 2: The existing amdgpu dkms fails to build in the new kernel introduced by the on-line update, which also leads to a broken amdgpu driver.





  • Suggested recovery steps:




    1. When prompted by a "The system is running in a low-graphics mode" dialog box, try to switch to a virtual console, for example, by pressing Ctrl + Alt + F3 at the same time. And log in there using your username and password.


    2. Run the following commands to remove the broken amdgpu driver and get the system to fall back to the built-in amdgpu:





sudo apt purge amdgpu-core amdgpu-dkms




  1. Reboot the system and you should be able to successfully boot into Ubuntu Desktop this time.


  2. You can opt to install the latest packaged amdgpu driver at https://www.amd.com/en/support/kb/release-notes/rn-rad-lin-18-50-unified for better support of AMD's Raven Ridge APU and WX series graphics cards.






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    Users of Dell systems equipped with AMD graphics components running Ubuntu 16.04 may encounter system boot failure after carrying out an on-line update and it could be caused by the following 2 things:



    Cause 1: The needed soft links in files under /usr/lib/x86_64-linux-gnu/dri/ by the existing amdgpu dkms were overwritten by the mesa related packages in the update process, which results in a broken amdgpu driver.



    Cause 2: The existing amdgpu dkms fails to build in the new kernel introduced by the on-line update, which also leads to a broken amdgpu driver.





    • Suggested recovery steps:




      1. When prompted by a "The system is running in a low-graphics mode" dialog box, try to switch to a virtual console, for example, by pressing Ctrl + Alt + F3 at the same time. And log in there using your username and password.


      2. Run the following commands to remove the broken amdgpu driver and get the system to fall back to the built-in amdgpu:





    sudo apt purge amdgpu-core amdgpu-dkms




    1. Reboot the system and you should be able to successfully boot into Ubuntu Desktop this time.


    2. You can opt to install the latest packaged amdgpu driver at https://www.amd.com/en/support/kb/release-notes/rn-rad-lin-18-50-unified for better support of AMD's Raven Ridge APU and WX series graphics cards.






    share


























      0














      Users of Dell systems equipped with AMD graphics components running Ubuntu 16.04 may encounter system boot failure after carrying out an on-line update and it could be caused by the following 2 things:



      Cause 1: The needed soft links in files under /usr/lib/x86_64-linux-gnu/dri/ by the existing amdgpu dkms were overwritten by the mesa related packages in the update process, which results in a broken amdgpu driver.



      Cause 2: The existing amdgpu dkms fails to build in the new kernel introduced by the on-line update, which also leads to a broken amdgpu driver.





      • Suggested recovery steps:




        1. When prompted by a "The system is running in a low-graphics mode" dialog box, try to switch to a virtual console, for example, by pressing Ctrl + Alt + F3 at the same time. And log in there using your username and password.


        2. Run the following commands to remove the broken amdgpu driver and get the system to fall back to the built-in amdgpu:





      sudo apt purge amdgpu-core amdgpu-dkms




      1. Reboot the system and you should be able to successfully boot into Ubuntu Desktop this time.


      2. You can opt to install the latest packaged amdgpu driver at https://www.amd.com/en/support/kb/release-notes/rn-rad-lin-18-50-unified for better support of AMD's Raven Ridge APU and WX series graphics cards.






      share
























        0












        0








        0






        Users of Dell systems equipped with AMD graphics components running Ubuntu 16.04 may encounter system boot failure after carrying out an on-line update and it could be caused by the following 2 things:



        Cause 1: The needed soft links in files under /usr/lib/x86_64-linux-gnu/dri/ by the existing amdgpu dkms were overwritten by the mesa related packages in the update process, which results in a broken amdgpu driver.



        Cause 2: The existing amdgpu dkms fails to build in the new kernel introduced by the on-line update, which also leads to a broken amdgpu driver.





        • Suggested recovery steps:




          1. When prompted by a "The system is running in a low-graphics mode" dialog box, try to switch to a virtual console, for example, by pressing Ctrl + Alt + F3 at the same time. And log in there using your username and password.


          2. Run the following commands to remove the broken amdgpu driver and get the system to fall back to the built-in amdgpu:





        sudo apt purge amdgpu-core amdgpu-dkms




        1. Reboot the system and you should be able to successfully boot into Ubuntu Desktop this time.


        2. You can opt to install the latest packaged amdgpu driver at https://www.amd.com/en/support/kb/release-notes/rn-rad-lin-18-50-unified for better support of AMD's Raven Ridge APU and WX series graphics cards.






        share












        Users of Dell systems equipped with AMD graphics components running Ubuntu 16.04 may encounter system boot failure after carrying out an on-line update and it could be caused by the following 2 things:



        Cause 1: The needed soft links in files under /usr/lib/x86_64-linux-gnu/dri/ by the existing amdgpu dkms were overwritten by the mesa related packages in the update process, which results in a broken amdgpu driver.



        Cause 2: The existing amdgpu dkms fails to build in the new kernel introduced by the on-line update, which also leads to a broken amdgpu driver.





        • Suggested recovery steps:




          1. When prompted by a "The system is running in a low-graphics mode" dialog box, try to switch to a virtual console, for example, by pressing Ctrl + Alt + F3 at the same time. And log in there using your username and password.


          2. Run the following commands to remove the broken amdgpu driver and get the system to fall back to the built-in amdgpu:





        sudo apt purge amdgpu-core amdgpu-dkms




        1. Reboot the system and you should be able to successfully boot into Ubuntu Desktop this time.


        2. You can opt to install the latest packaged amdgpu driver at https://www.amd.com/en/support/kb/release-notes/rn-rad-lin-18-50-unified for better support of AMD's Raven Ridge APU and WX series graphics cards.







        share











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        answered 7 hours ago









        Chih

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