How can I restore USB 2.0 Functionality after upgrade to Ubuntu 18.10?












0















I recently upgraded to 18.10, and now only my USB 3.0 ports seem to work. My motherboard's USB 2.0 ports work well in windows still, and dmesg shows that the ports are still detected.



Here's a diff of dmesg before and after a USB thumb drive is plugged in to the non-working port.



> [ 5272.705639] usb 3-1: new high-speed USB device number 19 using ehci-pci
> [ 5272.833637] usb 3-1: device descriptor read/64, error -32
> [ 5273.069634] usb 3-1: device descriptor read/64, error -32
> [ 5273.305620] usb 3-1: new high-speed USB device number 20 using ehci-pci
> [ 5273.433632] usb 3-1: device descriptor read/64, error -32
> [ 5273.673630] usb 3-1: device descriptor read/64, error -32
> [ 5273.781632] usb usb3-port1: attempt power cycle
> [ 5274.225630] usb 3-1: new high-speed USB device number 21 using ehci-pci
> [ 5274.641614] usb 3-1: device not accepting address 21, error -32
> [ 5274.769604] usb 3-1: new high-speed USB device number 22 using ehci-pci
> [ 5275.185593] usb 3-1: device not accepting address 22, error -32
> [ 5275.185632] usb usb3-port1: unable to enumerate USB device
> [ 5275.573592] usb 7-1: new full-speed USB device number 52 using ohci-pci
> [ 5275.761543] usb 7-1: device descriptor read/64, error -32
> [ 5276.061610] usb 7-1: device descriptor read/64, error -32
> [ 5276.353580] usb 7-1: new full-speed USB device number 53 using ohci-pci
> [ 5276.513580] usb 7-1: device descriptor read/64, error -32
> [ 5276.781579] usb 7-1: device descriptor read/64, error -32
> [ 5276.889555] usb usb7-port1: attempt power cycle
> [ 5277.389577] usb 7-1: new full-speed USB device number 54 using ohci-pci
> [ 5277.809580] usb 7-1: device not accepting address 54, error -32
> [ 5277.993586] usb 7-1: new full-speed USB device number 55 using ohci-pci
> [ 5278.409573] usb 7-1: device not accepting address 55, error -32
> [ 5278.409667] usb usb7-port1: unable to enumerate USB device


and a diff of dmesg before and after the same USB thumb drive is plugged into a working USB 3.0 port.



> [ 5581.365588] usb 8-1.4: new high-speed USB device number 12 using xhci_hcd
> [ 5581.466252] usb 8-1.4: New USB device found, idVendor=0781, idProduct=5575, bcdDevice= 1.26
> [ 5581.466257] usb 8-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [ 5581.466260] usb 8-1.4: Product: Firebird USB Flash Drive
> [ 5581.466263] usb 8-1.4: Manufacturer: SanDisk
> [ 5581.466265] usb 8-1.4: SerialNumber: 4C532000061107116072
> [ 5581.467387] usb-storage 8-1.4:1.0: USB Mass Storage device detected
> [ 5581.467752] scsi host8: usb-storage 8-1.4:1.0
> [ 5582.470727] scsi 8:0:0:0: Direct-Access SanDisk Cruzer Glide 1.26 PQ: 0 ANSI: 5
> [ 5582.471390] sd 8:0:0:0: Attached scsi generic sg3 type 0
> [ 5582.472628] sd 8:0:0:0: [sdd] 62530624 512-byte logical blocks: (32.0 GB/29.8 GiB)
> [ 5582.473669] sd 8:0:0:0: [sdd] Write Protect is off
> [ 5582.473676] sd 8:0:0:0: [sdd] Mode Sense: 43 00 00 00
> [ 5582.474130] sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
> [ 5582.482806] sdd: sdd1
> [ 5582.484907] sd 8:0:0:0: [sdd] Attached SCSI removable disk


This is consistent across my webcam, mouse and USB drives. My motherboard is a GIGABYTE GA-990FXA-UD3, and I've fiddled with settings in the BIOS about workarounds for legacy USB devices, but it didn't seem to have any effect.



How might I approach getting my usb ports back? If this is a bug, where would I submit a bug report.



Happy to provide any other information necessary.










share|improve this question























  • Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

    – heynnema
    Jan 21 at 19:05











  • Just checked, I'm currently running the most updated version of the BIOS.

    – Riet
    Jan 21 at 21:39











  • Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

    – heynnema
    Jan 21 at 21:46











  • They do not work on the live USB. They worked in 16.04, and work in windows, though.

    – Riet
    Jan 21 at 21:48











  • In the BIOS, set IOMMU to "Enabled" and recheck.

    – heynnema
    Jan 21 at 21:49
















0















I recently upgraded to 18.10, and now only my USB 3.0 ports seem to work. My motherboard's USB 2.0 ports work well in windows still, and dmesg shows that the ports are still detected.



Here's a diff of dmesg before and after a USB thumb drive is plugged in to the non-working port.



> [ 5272.705639] usb 3-1: new high-speed USB device number 19 using ehci-pci
> [ 5272.833637] usb 3-1: device descriptor read/64, error -32
> [ 5273.069634] usb 3-1: device descriptor read/64, error -32
> [ 5273.305620] usb 3-1: new high-speed USB device number 20 using ehci-pci
> [ 5273.433632] usb 3-1: device descriptor read/64, error -32
> [ 5273.673630] usb 3-1: device descriptor read/64, error -32
> [ 5273.781632] usb usb3-port1: attempt power cycle
> [ 5274.225630] usb 3-1: new high-speed USB device number 21 using ehci-pci
> [ 5274.641614] usb 3-1: device not accepting address 21, error -32
> [ 5274.769604] usb 3-1: new high-speed USB device number 22 using ehci-pci
> [ 5275.185593] usb 3-1: device not accepting address 22, error -32
> [ 5275.185632] usb usb3-port1: unable to enumerate USB device
> [ 5275.573592] usb 7-1: new full-speed USB device number 52 using ohci-pci
> [ 5275.761543] usb 7-1: device descriptor read/64, error -32
> [ 5276.061610] usb 7-1: device descriptor read/64, error -32
> [ 5276.353580] usb 7-1: new full-speed USB device number 53 using ohci-pci
> [ 5276.513580] usb 7-1: device descriptor read/64, error -32
> [ 5276.781579] usb 7-1: device descriptor read/64, error -32
> [ 5276.889555] usb usb7-port1: attempt power cycle
> [ 5277.389577] usb 7-1: new full-speed USB device number 54 using ohci-pci
> [ 5277.809580] usb 7-1: device not accepting address 54, error -32
> [ 5277.993586] usb 7-1: new full-speed USB device number 55 using ohci-pci
> [ 5278.409573] usb 7-1: device not accepting address 55, error -32
> [ 5278.409667] usb usb7-port1: unable to enumerate USB device


and a diff of dmesg before and after the same USB thumb drive is plugged into a working USB 3.0 port.



> [ 5581.365588] usb 8-1.4: new high-speed USB device number 12 using xhci_hcd
> [ 5581.466252] usb 8-1.4: New USB device found, idVendor=0781, idProduct=5575, bcdDevice= 1.26
> [ 5581.466257] usb 8-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [ 5581.466260] usb 8-1.4: Product: Firebird USB Flash Drive
> [ 5581.466263] usb 8-1.4: Manufacturer: SanDisk
> [ 5581.466265] usb 8-1.4: SerialNumber: 4C532000061107116072
> [ 5581.467387] usb-storage 8-1.4:1.0: USB Mass Storage device detected
> [ 5581.467752] scsi host8: usb-storage 8-1.4:1.0
> [ 5582.470727] scsi 8:0:0:0: Direct-Access SanDisk Cruzer Glide 1.26 PQ: 0 ANSI: 5
> [ 5582.471390] sd 8:0:0:0: Attached scsi generic sg3 type 0
> [ 5582.472628] sd 8:0:0:0: [sdd] 62530624 512-byte logical blocks: (32.0 GB/29.8 GiB)
> [ 5582.473669] sd 8:0:0:0: [sdd] Write Protect is off
> [ 5582.473676] sd 8:0:0:0: [sdd] Mode Sense: 43 00 00 00
> [ 5582.474130] sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
> [ 5582.482806] sdd: sdd1
> [ 5582.484907] sd 8:0:0:0: [sdd] Attached SCSI removable disk


This is consistent across my webcam, mouse and USB drives. My motherboard is a GIGABYTE GA-990FXA-UD3, and I've fiddled with settings in the BIOS about workarounds for legacy USB devices, but it didn't seem to have any effect.



How might I approach getting my usb ports back? If this is a bug, where would I submit a bug report.



Happy to provide any other information necessary.










share|improve this question























  • Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

    – heynnema
    Jan 21 at 19:05











  • Just checked, I'm currently running the most updated version of the BIOS.

    – Riet
    Jan 21 at 21:39











  • Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

    – heynnema
    Jan 21 at 21:46











  • They do not work on the live USB. They worked in 16.04, and work in windows, though.

    – Riet
    Jan 21 at 21:48











  • In the BIOS, set IOMMU to "Enabled" and recheck.

    – heynnema
    Jan 21 at 21:49














0












0








0








I recently upgraded to 18.10, and now only my USB 3.0 ports seem to work. My motherboard's USB 2.0 ports work well in windows still, and dmesg shows that the ports are still detected.



Here's a diff of dmesg before and after a USB thumb drive is plugged in to the non-working port.



> [ 5272.705639] usb 3-1: new high-speed USB device number 19 using ehci-pci
> [ 5272.833637] usb 3-1: device descriptor read/64, error -32
> [ 5273.069634] usb 3-1: device descriptor read/64, error -32
> [ 5273.305620] usb 3-1: new high-speed USB device number 20 using ehci-pci
> [ 5273.433632] usb 3-1: device descriptor read/64, error -32
> [ 5273.673630] usb 3-1: device descriptor read/64, error -32
> [ 5273.781632] usb usb3-port1: attempt power cycle
> [ 5274.225630] usb 3-1: new high-speed USB device number 21 using ehci-pci
> [ 5274.641614] usb 3-1: device not accepting address 21, error -32
> [ 5274.769604] usb 3-1: new high-speed USB device number 22 using ehci-pci
> [ 5275.185593] usb 3-1: device not accepting address 22, error -32
> [ 5275.185632] usb usb3-port1: unable to enumerate USB device
> [ 5275.573592] usb 7-1: new full-speed USB device number 52 using ohci-pci
> [ 5275.761543] usb 7-1: device descriptor read/64, error -32
> [ 5276.061610] usb 7-1: device descriptor read/64, error -32
> [ 5276.353580] usb 7-1: new full-speed USB device number 53 using ohci-pci
> [ 5276.513580] usb 7-1: device descriptor read/64, error -32
> [ 5276.781579] usb 7-1: device descriptor read/64, error -32
> [ 5276.889555] usb usb7-port1: attempt power cycle
> [ 5277.389577] usb 7-1: new full-speed USB device number 54 using ohci-pci
> [ 5277.809580] usb 7-1: device not accepting address 54, error -32
> [ 5277.993586] usb 7-1: new full-speed USB device number 55 using ohci-pci
> [ 5278.409573] usb 7-1: device not accepting address 55, error -32
> [ 5278.409667] usb usb7-port1: unable to enumerate USB device


and a diff of dmesg before and after the same USB thumb drive is plugged into a working USB 3.0 port.



> [ 5581.365588] usb 8-1.4: new high-speed USB device number 12 using xhci_hcd
> [ 5581.466252] usb 8-1.4: New USB device found, idVendor=0781, idProduct=5575, bcdDevice= 1.26
> [ 5581.466257] usb 8-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [ 5581.466260] usb 8-1.4: Product: Firebird USB Flash Drive
> [ 5581.466263] usb 8-1.4: Manufacturer: SanDisk
> [ 5581.466265] usb 8-1.4: SerialNumber: 4C532000061107116072
> [ 5581.467387] usb-storage 8-1.4:1.0: USB Mass Storage device detected
> [ 5581.467752] scsi host8: usb-storage 8-1.4:1.0
> [ 5582.470727] scsi 8:0:0:0: Direct-Access SanDisk Cruzer Glide 1.26 PQ: 0 ANSI: 5
> [ 5582.471390] sd 8:0:0:0: Attached scsi generic sg3 type 0
> [ 5582.472628] sd 8:0:0:0: [sdd] 62530624 512-byte logical blocks: (32.0 GB/29.8 GiB)
> [ 5582.473669] sd 8:0:0:0: [sdd] Write Protect is off
> [ 5582.473676] sd 8:0:0:0: [sdd] Mode Sense: 43 00 00 00
> [ 5582.474130] sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
> [ 5582.482806] sdd: sdd1
> [ 5582.484907] sd 8:0:0:0: [sdd] Attached SCSI removable disk


This is consistent across my webcam, mouse and USB drives. My motherboard is a GIGABYTE GA-990FXA-UD3, and I've fiddled with settings in the BIOS about workarounds for legacy USB devices, but it didn't seem to have any effect.



How might I approach getting my usb ports back? If this is a bug, where would I submit a bug report.



Happy to provide any other information necessary.










share|improve this question














I recently upgraded to 18.10, and now only my USB 3.0 ports seem to work. My motherboard's USB 2.0 ports work well in windows still, and dmesg shows that the ports are still detected.



Here's a diff of dmesg before and after a USB thumb drive is plugged in to the non-working port.



> [ 5272.705639] usb 3-1: new high-speed USB device number 19 using ehci-pci
> [ 5272.833637] usb 3-1: device descriptor read/64, error -32
> [ 5273.069634] usb 3-1: device descriptor read/64, error -32
> [ 5273.305620] usb 3-1: new high-speed USB device number 20 using ehci-pci
> [ 5273.433632] usb 3-1: device descriptor read/64, error -32
> [ 5273.673630] usb 3-1: device descriptor read/64, error -32
> [ 5273.781632] usb usb3-port1: attempt power cycle
> [ 5274.225630] usb 3-1: new high-speed USB device number 21 using ehci-pci
> [ 5274.641614] usb 3-1: device not accepting address 21, error -32
> [ 5274.769604] usb 3-1: new high-speed USB device number 22 using ehci-pci
> [ 5275.185593] usb 3-1: device not accepting address 22, error -32
> [ 5275.185632] usb usb3-port1: unable to enumerate USB device
> [ 5275.573592] usb 7-1: new full-speed USB device number 52 using ohci-pci
> [ 5275.761543] usb 7-1: device descriptor read/64, error -32
> [ 5276.061610] usb 7-1: device descriptor read/64, error -32
> [ 5276.353580] usb 7-1: new full-speed USB device number 53 using ohci-pci
> [ 5276.513580] usb 7-1: device descriptor read/64, error -32
> [ 5276.781579] usb 7-1: device descriptor read/64, error -32
> [ 5276.889555] usb usb7-port1: attempt power cycle
> [ 5277.389577] usb 7-1: new full-speed USB device number 54 using ohci-pci
> [ 5277.809580] usb 7-1: device not accepting address 54, error -32
> [ 5277.993586] usb 7-1: new full-speed USB device number 55 using ohci-pci
> [ 5278.409573] usb 7-1: device not accepting address 55, error -32
> [ 5278.409667] usb usb7-port1: unable to enumerate USB device


and a diff of dmesg before and after the same USB thumb drive is plugged into a working USB 3.0 port.



> [ 5581.365588] usb 8-1.4: new high-speed USB device number 12 using xhci_hcd
> [ 5581.466252] usb 8-1.4: New USB device found, idVendor=0781, idProduct=5575, bcdDevice= 1.26
> [ 5581.466257] usb 8-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [ 5581.466260] usb 8-1.4: Product: Firebird USB Flash Drive
> [ 5581.466263] usb 8-1.4: Manufacturer: SanDisk
> [ 5581.466265] usb 8-1.4: SerialNumber: 4C532000061107116072
> [ 5581.467387] usb-storage 8-1.4:1.0: USB Mass Storage device detected
> [ 5581.467752] scsi host8: usb-storage 8-1.4:1.0
> [ 5582.470727] scsi 8:0:0:0: Direct-Access SanDisk Cruzer Glide 1.26 PQ: 0 ANSI: 5
> [ 5582.471390] sd 8:0:0:0: Attached scsi generic sg3 type 0
> [ 5582.472628] sd 8:0:0:0: [sdd] 62530624 512-byte logical blocks: (32.0 GB/29.8 GiB)
> [ 5582.473669] sd 8:0:0:0: [sdd] Write Protect is off
> [ 5582.473676] sd 8:0:0:0: [sdd] Mode Sense: 43 00 00 00
> [ 5582.474130] sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
> [ 5582.482806] sdd: sdd1
> [ 5582.484907] sd 8:0:0:0: [sdd] Attached SCSI removable disk


This is consistent across my webcam, mouse and USB drives. My motherboard is a GIGABYTE GA-990FXA-UD3, and I've fiddled with settings in the BIOS about workarounds for legacy USB devices, but it didn't seem to have any effect.



How might I approach getting my usb ports back? If this is a bug, where would I submit a bug report.



Happy to provide any other information necessary.







usb 18.10 xhci-hcd






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 21 at 18:27









RietRiet

1136




1136













  • Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

    – heynnema
    Jan 21 at 19:05











  • Just checked, I'm currently running the most updated version of the BIOS.

    – Riet
    Jan 21 at 21:39











  • Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

    – heynnema
    Jan 21 at 21:46











  • They do not work on the live USB. They worked in 16.04, and work in windows, though.

    – Riet
    Jan 21 at 21:48











  • In the BIOS, set IOMMU to "Enabled" and recheck.

    – heynnema
    Jan 21 at 21:49



















  • Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

    – heynnema
    Jan 21 at 19:05











  • Just checked, I'm currently running the most updated version of the BIOS.

    – Riet
    Jan 21 at 21:39











  • Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

    – heynnema
    Jan 21 at 21:46











  • They do not work on the live USB. They worked in 16.04, and work in windows, though.

    – Riet
    Jan 21 at 21:48











  • In the BIOS, set IOMMU to "Enabled" and recheck.

    – heynnema
    Jan 21 at 21:49

















Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

– heynnema
Jan 21 at 19:05





Check the web site for BIOS updates (there are a few). You'll have to know what revision MB you have... Rev 1.0 or Rev 4.0, or something else... to get the correct BIOS updater.

– heynnema
Jan 21 at 19:05













Just checked, I'm currently running the most updated version of the BIOS.

– Riet
Jan 21 at 21:39





Just checked, I'm currently running the most updated version of the BIOS.

– Riet
Jan 21 at 21:39













Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

– heynnema
Jan 21 at 21:46





Boot to the Ubuntu Live 18.10 DVD/USB and check if your USB 2.0 ports are working.

– heynnema
Jan 21 at 21:46













They do not work on the live USB. They worked in 16.04, and work in windows, though.

– Riet
Jan 21 at 21:48





They do not work on the live USB. They worked in 16.04, and work in windows, though.

– Riet
Jan 21 at 21:48













In the BIOS, set IOMMU to "Enabled" and recheck.

– heynnema
Jan 21 at 21:49





In the BIOS, set IOMMU to "Enabled" and recheck.

– heynnema
Jan 21 at 21:49










1 Answer
1






active

oldest

votes


















2















  1. In the BIOS, set IOMMU to "Enabled"


That got the USB 2.0 ports working, but now the USB 3.0 ports don't work.




  1. In the BIOS, check the USB setting. It should probably be set to "legacy", but if it's already set that way, try another setting, and see if the USB 3.0 ports work again.


  2. In the terminal...





sudo -H gedit /etc/default/grub
input your password
then find the line that says: GRUB_CMDLINE_LINUX=""
then make it this: GRUB_CMDLINE_LINUX="iommu=soft"
save the file
then run this in the terminal...
sudo update-grub
reboot


During the reboot, bring up the BIOS settings, and disable the IOMMU setting that we enabled in step #1.



Source: https://ubuntuforums.org/showthread.php?t=2143433






share|improve this answer


























  • I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

    – Riet
    Jan 21 at 23:01











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1 Answer
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1 Answer
1






active

oldest

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active

oldest

votes






active

oldest

votes









2















  1. In the BIOS, set IOMMU to "Enabled"


That got the USB 2.0 ports working, but now the USB 3.0 ports don't work.




  1. In the BIOS, check the USB setting. It should probably be set to "legacy", but if it's already set that way, try another setting, and see if the USB 3.0 ports work again.


  2. In the terminal...





sudo -H gedit /etc/default/grub
input your password
then find the line that says: GRUB_CMDLINE_LINUX=""
then make it this: GRUB_CMDLINE_LINUX="iommu=soft"
save the file
then run this in the terminal...
sudo update-grub
reboot


During the reboot, bring up the BIOS settings, and disable the IOMMU setting that we enabled in step #1.



Source: https://ubuntuforums.org/showthread.php?t=2143433






share|improve this answer


























  • I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

    – Riet
    Jan 21 at 23:01
















2















  1. In the BIOS, set IOMMU to "Enabled"


That got the USB 2.0 ports working, but now the USB 3.0 ports don't work.




  1. In the BIOS, check the USB setting. It should probably be set to "legacy", but if it's already set that way, try another setting, and see if the USB 3.0 ports work again.


  2. In the terminal...





sudo -H gedit /etc/default/grub
input your password
then find the line that says: GRUB_CMDLINE_LINUX=""
then make it this: GRUB_CMDLINE_LINUX="iommu=soft"
save the file
then run this in the terminal...
sudo update-grub
reboot


During the reboot, bring up the BIOS settings, and disable the IOMMU setting that we enabled in step #1.



Source: https://ubuntuforums.org/showthread.php?t=2143433






share|improve this answer


























  • I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

    – Riet
    Jan 21 at 23:01














2












2








2








  1. In the BIOS, set IOMMU to "Enabled"


That got the USB 2.0 ports working, but now the USB 3.0 ports don't work.




  1. In the BIOS, check the USB setting. It should probably be set to "legacy", but if it's already set that way, try another setting, and see if the USB 3.0 ports work again.


  2. In the terminal...





sudo -H gedit /etc/default/grub
input your password
then find the line that says: GRUB_CMDLINE_LINUX=""
then make it this: GRUB_CMDLINE_LINUX="iommu=soft"
save the file
then run this in the terminal...
sudo update-grub
reboot


During the reboot, bring up the BIOS settings, and disable the IOMMU setting that we enabled in step #1.



Source: https://ubuntuforums.org/showthread.php?t=2143433






share|improve this answer
















  1. In the BIOS, set IOMMU to "Enabled"


That got the USB 2.0 ports working, but now the USB 3.0 ports don't work.




  1. In the BIOS, check the USB setting. It should probably be set to "legacy", but if it's already set that way, try another setting, and see if the USB 3.0 ports work again.


  2. In the terminal...





sudo -H gedit /etc/default/grub
input your password
then find the line that says: GRUB_CMDLINE_LINUX=""
then make it this: GRUB_CMDLINE_LINUX="iommu=soft"
save the file
then run this in the terminal...
sudo update-grub
reboot


During the reboot, bring up the BIOS settings, and disable the IOMMU setting that we enabled in step #1.



Source: https://ubuntuforums.org/showthread.php?t=2143433







share|improve this answer














share|improve this answer



share|improve this answer








edited Jan 21 at 23:43

























answered Jan 21 at 22:09









heynnemaheynnema

19.3k22157




19.3k22157













  • I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

    – Riet
    Jan 21 at 23:01



















  • I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

    – Riet
    Jan 21 at 23:01

















I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

– Riet
Jan 21 at 23:01





I forgot about that setting! Thanks! in order to properly work, the IOMMU setting must be enabled, as well as the CMDLINE argument being set with "iommu=soft"

– Riet
Jan 21 at 23:01


















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